Rachel Zapata
Lawrenceville,Ga
Summary
Dedicated professional with a passion for cyber security. Adept at implementing and maintaining security measures to ensure effective teamwork. Management experience has honed strong analytical and problem-solving skills. Meticulous attention to detail and acquisition of numerous transferable skills applicable to this industry. Proficient in C# and Python programming, customer service, and collaboration. Excels at effectively conveying complex technical information, including regulatory compliance standards. Currently pursuing multiple online courses to expand skill set and complete the ISC2 Cyber Security certification. Committed to continuous learning and adapting to new technologies. Goal is to develop expertise in cloud security, digital forensic tools, and federal and state laws governing cyber crime.
Overview
5
5
years of professional experience
Work History
Assistant Bakery Manager
Publix
01.2023 - 01.2025
- Led and utilized team to increase productivity and reach weekly sales goals increase by accurately forecasting sales
- Maintained inventory accuracy by tracking inventory daily
- Strategically planned effective schedules with 100% accuracy
- Encouraged the highest quality work by properly training and coaching employees to reach their greatest potential
- Demonstrated high standard for customer value and customer service
- Showed professionalism, and work ethic standard in high stress work environment with time constraining deadlines
Front Desk Office Staff
Publix
05.2021 - 01.2023
- Completed money services for transactions reaching 5,000 dollars in Western Union, money orders and lottery payouts reaching 500 dollars
- Managed daily schedules, counted cash safe, and of course represented face of Publix
Contender
Cyber Skyline
02.2020 - 05.2020
- Competed in National Cyber League to harden hands on skills utilizing various software and programming and live collaboration tools.
Education
Associate of Science - Cybersecurity
Gwinnett Technical College
Lawrenceville, GA05.2023
Skills
- Proficient in Computer Applications
- Windows
- Linux
- Apple
- Microsoft Word
- Excel
- Team Collaboration
- Fluent Bilingual Communication
- Customer Engagement
- Effective Organization
- Proactive Problem Solver
- Creative Solutions Developer
Hobbies and Interests
- Traditional and digital artist
- Pastry artist
- Piano player
- Hiker and horseback rider
Languages
Spanish
Native or Bilingual
Timeline
Assistant Bakery Manager
Publix
01.2023 - 01.2025
Front Desk Office Staff
Publix
05.2021 - 01.2023
Contender
Cyber Skyline
02.2020 - 05.2020
Associate of Science - Cybersecurity
Gwinnett Technical College
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