Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Rachel Zblewski

Stevens Point,WI

Summary

Proven track record in enhancing customer satisfaction and efficiency, notably at UPS where my adeptness in packaging and safety significantly boosted productivity. Skilled in multitasking and team collaboration, I excel in high-pressure environments, consistently delivering results through strong customer service and strategic problem-solving.

Overview

6
6
years of professional experience

Work History

Waitress

Springville Sports Barn
01.2024 - Current
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Greeted new customers, discussed specials, and took drink orders.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.

Package Handler

UPS
11.2018 - 01.2024
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Assembled, sealed, and loaded packages into correct trucks.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
  • Contributed to increased productivity by working effectively in high-pressure situations.

Pesticide Applicator

Tru Green
04.2018 - 11.2023
  • Improved customer satisfaction by promptly responding to inquiries and providing updates on treatment progress.
  • Stayed current on industry trends through continued education, attending workshops and conferences regularly.
  • Optimized coverage with thorough scouting procedures, accurately identifying pest populations in affected areas.
  • Implemented integrated pest management strategies that reduced reliance on chemical controls while maintaining desired results.
  • Contributed to a safe work environment by training new hires on proper handling techniques, storage procedures, and emergency response protocols.
  • Enhanced plant health by identifying and treating specific pest problems with targeted solutions.
  • Minimized risk of pesticide exposure by wearing appropriate personal protective equipment during applications.
  • Ensured public safety by adhering to label instructions and restrictions during pesticide applications.

Education

Criminal Justice

Northern Michigan University
Marquette, MI
12.2025

Skills

  • Customer Service
  • Strong multitasking
  • GPS Navigation
  • Hazard Communication
  • Team Collaboration
  • Order Taking
  • Handling Complaints
  • Heavy Lifting
  • Warehouse Safety
  • Packaging
  • Adaptable to change
  • Truck loading and unloading

Languages

American Sign
Limited Working

Timeline

Waitress

Springville Sports Barn
01.2024 - Current

Package Handler

UPS
11.2018 - 01.2024

Pesticide Applicator

Tru Green
04.2018 - 11.2023

Criminal Justice

Northern Michigan University

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Rachel Zblewski