Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rachel Zink

Conestoga,PA

Summary

Dedicated soon-to-be graduate with diploma in medical billing and coding, aiming for entry-level opportunity to expand expertise and training.

Overview

16
16
years of professional experience

Work History

Teller

Fulton Bank
Lancaster, USA
07.2024 - Current
  • TCR operations, ATM, Vault, and Cash Counting
  • Customer solutions, Telephone etiquette, Client Referrals
  • Document research
  • Appointment Scheduling

Customer Service Advocate

Sheetz
Lancaster, USA
05.2021 - 07.2024
  • Customer Service Advocate
  • Specialty Drink Service
  • Food Service

Assistant

Handyman Service Partners LLC
Tannersville, USA
01.2020 - 05.2021
  • Cleaned work areas, machines, or equipment, to maintain a clean and safe job site
  • Transported materials, tools, and machines to job sites
  • Appointment Setter for client jobs

Picker, Packer

Stitch Fix
09.2017 - 01.2020
  • Pick, pack and unpack items
  • Store items in an orderly and accessible manner in warehouses, tool rooms, supply rooms, or other areas
  • Hand pallet jack usage, RF scanner, and scan gun

Manager

McDonald's
Stroudsburg, USA
04.2013 - 10.2017
  • Trained (coached) new employees
  • Cash, and Cashless handling
  • Advertising and promotional material to increase sales of products or services

Cashier

Shell Gas Station
Tannersville, USA
12.2010 - 04.2013
  • Handled cash, checks, and credit cards to ensure accurate and efficient transactions
  • Maintained cleanliness throughout business to enhance customer experience
  • Managed inventory and designed advertisements to support marketing efforts

Education

Diploma - Medical Billing And Coding

YTI Career Institute
York, PA
06-2026

High School Diploma - Swiftwater, PA

Pocono Mountain East High School
Swiftwater, PA
06-2010

Skills

  • Microsoft Word, Excel, and PowerPoint
  • HIPAA Privacy and Security
  • Medical Terminology
  • Medical Collections
  • CPT and ICD-10 knowledge
  • Coding Compliance
  • Customer Service/Support
  • Office administration
  • Appointment scheduling
  • Front desk operations

Timeline

Teller

Fulton Bank
07.2024 - Current

Customer Service Advocate

Sheetz
05.2021 - 07.2024

Assistant

Handyman Service Partners LLC
01.2020 - 05.2021

Picker, Packer

Stitch Fix
09.2017 - 01.2020

Manager

McDonald's
04.2013 - 10.2017

Cashier

Shell Gas Station
12.2010 - 04.2013

Diploma - Medical Billing And Coding

YTI Career Institute

High School Diploma - Swiftwater, PA

Pocono Mountain East High School
Rachel Zink