Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rachel Zitta

Pontiac,MI

Summary

Knowledgeable with solid background in legal advocacy and proven track record in supporting clients effectively. Demonstrated success in managing complex cases and achieving favorable outcomes. Skilled in areas of case management and procedures, ensuring thorough preparation and strategic planning.

Overview

16
16
years of professional experience

Work History

Court Advocate Domestic Violence & Sexual Assault

HAVEN
09.2023 - Current
  • Providing support and guidance throughout the legal

process.

  • Coordinate with community resources and the prosecutor's

office to strive for solutions that align with client needs.

  • Facilitate communication between clients and court

personnel, ensuring clarity and understanding of

procedures.

  • Conducted thorough assessments of client situations to

identify resources available.

  • Assist Clients with obtaining personal protection orders.
  • Complete Danger Assessments with clients. Assist with

completion of Address Confidentiality Program through

the Attorney General's Office.

  • Provide educational information about domestic violence, specifically intimate partner violence and sexual assault.
  • Accompany victims to strangulation and sexual assault exams.



Bartender/Bar Supervisor

The Fillmore Detroit
09.2014 - Current
  • Train new staff members.
  • Revamped employee training packets.
  • Assist with taking inventory.
  • Maintain order of bar during events.
  • Maintain proper sales records.
  • Coordinate with door staff and security to maintain order.
  • Serve guests drinks during concerts/events.

Internship

HAVEN
05.2023 - 08.2023
  • Met with clients to fill out housing packet applications.
  • Obtained and provided additional information for services the client may need.
  • Opened new client cases and maintained proper case notes.
  • Held space for clients to process their feelings.
  • Advocated for clients and gave support to clients as they advocated for themselves.
  • Assisted with summer camp.
  • Helped sort and contact clients regarding mail.

Bartender/Bar trainer

Toby Keith’s, I Love This Bar and Grill
07.2013 - 03.2015
  • Maintained order of bar during national concerts.
  • Handled Cash Sales
  • Trained new bar staff.
  • Kept track of inventory and submitted weekly liquor orders.

General Manager/Head Bartender

Sanford Lake Bar and Grill
08.2009 - 07.2013
  • Hired and oversaw waitstaff and bar staff.
  • Handled cash sales.
  • Maintained inventory and created schedules for front of house staff.

Education

Bachelor of Science - Criminal Justice Generalist

Ferris State University
Big Rapids, MI
05.2024

Associates in Applied Science - Criminal Justice Generalist

Oakland Community College
Auburn Hills, MI
12.2022

Licensed Massage Therapist - Massage Therapy

Flint School of Therapeutic Massage
Saginaw, MI
07.2005

Skills

  • Courtroom etiquette
  • Competent research for assistance with other organizations
  • Ethical behavior
  • Document filing
  • Mediation
  • Research proficiency
  • Crisis support
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Attention to detail
  • Continued Education in family dynamics of Domestic Violence
  • Case analysis
  • Case Management
  • Tasks Completed in a timely manner

Timeline

Court Advocate Domestic Violence & Sexual Assault

HAVEN
09.2023 - Current

Internship

HAVEN
05.2023 - 08.2023

Bartender/Bar Supervisor

The Fillmore Detroit
09.2014 - Current

Bartender/Bar trainer

Toby Keith’s, I Love This Bar and Grill
07.2013 - 03.2015

General Manager/Head Bartender

Sanford Lake Bar and Grill
08.2009 - 07.2013

Associates in Applied Science - Criminal Justice Generalist

Oakland Community College

Bachelor of Science - Criminal Justice Generalist

Ferris State University

Licensed Massage Therapist - Massage Therapy

Flint School of Therapeutic Massage