Rachel Zivony
Boulder,Colorado
Summary
Dynamic professional with various experiences in different work environments, excelling in conflict resolution and behavioral management. Proven ability to enhance customer satisfaction through effective communication and problem-solving. Skilled in social media marketing, creating engaging content to educate and connect with the community. Reliable and adaptable in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Nanny
Family Employers
Asheville, USA
01.2019 - Current
- Organize engaging activities that incorporate age-appropriate educational components for cognitive development.
- Support emotional growth by helping children navigate conflicts with empathy and understanding while teaching them communication and problem-solving skills.
- Keep detailed records of children's activities, meals, or other incidents that occur.
- Prepare and serve nutritious and balanced meals.
- Pick up children from school, and run errands including shopping for specific needs.
- Meet regularly with parents to discuss changes in schedule or activities.
Concussion Clinic Marketing Intern
Horizon Neuropsychological Services
Boulder, USA
10.2024 - 10.2025
- Organized clinical records, testing materials, and workflow for concussion-focused neuropsychology practice.
- Gained familiarity with assessment procedures and symptom presentations through observation of neuropsychological testing and clinical interviews.
- Integrated cognitive data, behavioral observations, and patient history into case formulation processes.
- Enhanced understanding of brain-behavior relationships and recovery patterns after mild traumatic brain injury.
- Created educational infographics and social media graphics using Canva for patient outreach and community education.
Lead Youth Mentor/Counselor
YMCA Of Western North Carolina
Asheville, USA
08.2021 - 10.2022
- Full-time summer camp counselor and after-school mentor for youth ages 5-10.
- Had sole responsibility for organizing and implementing activities as well as providing safety in outdoor and offsite settings for up to 20 children at a time.
- Participated in professional development and training programs.
- Used critical thinking skills to address problems, evaluate solutions, and make decisions.
- Resolved conflicts that arose between students, as well as parents, by listening to complaints and finding appropriate solutions.
Sales Associate
TJX Companies
Asheville, USA
04.2021 - 12.2021
- Boosted customer satisfaction by providing excellent service, addressing concerns promptly, and creating a welcoming store environment.
- Learned time management skills by working in fast-paced environments.
- Learned how to be adaptable and proficient at learning new concepts.
Education
Undergraduate -
The University of Colorado
Boulder, CO11.2025
High School -
Franklin School of Innovation
Asheville, NCSkills
- Time management
- Effective communication
- Multitasking
- Customer service excellence
- Problem-solving
- Behavioral management
- Spanish proficiency
- Dependability
- Child supervision
- Reliability
- Social media marketing
- Conflict resolution
Accomplishments
Dean’s List, University of Colorado Boulder, 2022, 2023, 2024
References
Available upon request
Timeline
Concussion Clinic Marketing Intern
Horizon Neuropsychological Services
10.2024 - 10.2025
Lead Youth Mentor/Counselor
YMCA Of Western North Carolina
08.2021 - 10.2022
Sales Associate
TJX Companies
04.2021 - 12.2021
Nanny
Family Employers
01.2019 - Current
Undergraduate -
The University of Colorado
High School -
Franklin School of Innovation