Rachel Chang
New York / Atlanta
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
Work History
Sales Associate
Jiwantsclothes
Duluth, GA
05.2023 - Current
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Collected payments and provided accurate change.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Developed trusting relationships with customers by making personal connections.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Content Creator
Bravest Studios
Brooklyn , NY
06.2021 - 02.2023
- Posted useful, creative and timely content on social media, blog and website.
- Planned, produced and edited video projects to maximize engagement.
- Utilized editing and photography tools to enhance storytelling.
- Curated content for social media platforms.
- Utilized well-developed social listening skills to craft valuable original content.
- Crafted strategies to generate tailor-made content aligned with brand image.
Manager of Operations
Bravest Studios
New York, NY
06.2021 - 02.2023
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Managed company operations with responsibility for profit and loss, scheduling, training and inventory control.
- Implemented policies and standard operating procedures and managed quality, customer service and logistics.
- Delivered positive customer experiences by implementing effective quality assurance practices.
- Planned daily operational strategies, including delivery routing, team workflows and promotional initiatives.
Photographer
The Sneaker Exit
Atlanta, GA
11.2020 - 02.2021
- Full Creative control on photoshoots and video promotions
- Created Video Promotions to showcase exhibitions
- Conducted personal interviews with attendees
- Collaborated successfully with variety of personalities and work styles.
- Used out-of-the-box thinking to obtain perfect shot.
- Assisted imaging team members with product styling, prep and post production.
- Improvised photographic methods and techniques.
- Demonstrated leadership by making improvements to work processes and helping to train others.
Celebrity Personal Assistant
TRE CHIC- Alicia Sereno
New York, NY
04.2019 - 10.2019
- Styled celebrities such as Lewis Hamilton, Larsen Thompson, Ciara Wilson, and Russell Wilson.
- Worked at New York Fashion Week
- Organized work projects around client's house.
- Organized personal and professional calendars, including reminders for upcoming meetings and events.
Education
Bachelor of Arts - Fashion Design
Parsons School of Design
New York, New York05.2021
Skills
Computer Skills:
- Photoshop
- Illustrator
- Premiere Pro
- InDesign
- Excel
- Data Entry
- Customer Service
- Gorgias
- Shopify
- Shipmonk
- Shipstation
Fashion Skills:
- Pattern making for garments/fashion accessories
- Tech Packs
- Shoe construction/design sketching
- Accessory/garment tech packs/design sketches
- Fashion model sketching
- Photo shoot understanding
- Researching trends
- Accessories and footwear
- Sales and marketing
Timeline
Sales Associate
Jiwantsclothes
05.2023 - Current
Content Creator
Bravest Studios
06.2021 - 02.2023
Manager of Operations
Bravest Studios
06.2021 - 02.2023
Photographer
The Sneaker Exit
11.2020 - 02.2021
Celebrity Personal Assistant
TRE CHIC- Alicia Sereno
04.2019 - 10.2019
Bachelor of Arts - Fashion Design
Parsons School of Design
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