Rachele Carlton
Fayetteville,AR
Summary
Detail-oriented Patient Access Representative with medical services background as a Certified Nursing Assistant, strong work ethic and good organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Service-focused Patient Registration Representative proficient in managing new admissions. Collects and completes paperwork diligently to minimize errors and maximize patient satisfaction. Handles demands of different insurance plans with organized approach.
Overview
10
10
years of professional experience
Work History
Registrar
Siloam Springs Regional Hospital
09.2023 - Current
- Greeted every guest with personable approach and provided knowledgeable service.
- Organized, reviewed, and filed paperwork for secure recordkeeping.
- Verified paperwork accuracy and checked for completion prior to processing.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Providing excellent customer service by promptly answering patient inquiries.
Certified Nursing Assistant
Promenade Health And Rehab
05.2023 - 09.2023
- Cared for residents in a LTC facility and delivered high-quality support to meet needs.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Documented patient information and care activities in electronic health record.
Certified Nursing Assistant
Everest Rehabilitation Hospitals
07.2022 - 05.2023
- Delivered individualized patient care by recording vital signs, documenting observations, and evaluating patient needs.
- Observed or examined patients to detect symptoms that required medical attention such as bruises or open wounds.
Certified Nursing Assistant
Arkansas State Veterans Home At Fayetteville
03.2019 - 06.2022
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
COVID-19 Screener
Veterans Home Of Fayetteville
03.2020 - 05.2020
- Obtained temperatures of visitors and employees at entry of facility and asked screening questions.
- Followed CDC guidelines to establish accuracy and compliance with COVID-19 protocols.
- Provided assistance with distribution of face masks and other equipment to equip individuals with protective gear.
- Maintained safe and sanitary environment by conducting regular disinfecting and cleaning measures.
- Assisted with development and implementation of COVID-19 protocols to establish detailed and clear guidelines.
Certified Nursing Assistant
Siloam Springs Nursing & Rehab
04.2015 - 02.2019
- Communicated and documented pertinent observations and information to maintain complete and accurate record of care given to patient.
- Maximized patient safety, employed interventions and interacted with patient to increase engagement and redirect behavior.
Certified Nursing Assistant
Quail Ridge Senior Living
09.2014 - 02.2015
- Responded to emergency situations to help with lifting and transporting patients.
- Provided physical support to patients through diverse types of mobility assistance.
Sales Associate
Walmart
05.2014 - 09.2014
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Education
Certified Nursing Assistant License - Certified Nursing Assistant
Northeast Technical College
Kansas, OK07.2014
Skills
- Managing Routines
- Time Management
- Quality Patient Care
- Attention to detail
- Multitasking
Timeline
Registrar
Siloam Springs Regional Hospital
09.2023 - Current
Certified Nursing Assistant
Promenade Health And Rehab
05.2023 - 09.2023
Certified Nursing Assistant
Everest Rehabilitation Hospitals
07.2022 - 05.2023
COVID-19 Screener
Veterans Home Of Fayetteville
03.2020 - 05.2020
Certified Nursing Assistant
Arkansas State Veterans Home At Fayetteville
03.2019 - 06.2022
Certified Nursing Assistant
Siloam Springs Nursing & Rehab
04.2015 - 02.2019
Certified Nursing Assistant
Quail Ridge Senior Living
09.2014 - 02.2015
Sales Associate
Walmart
05.2014 - 09.2014
Certified Nursing Assistant License - Certified Nursing Assistant
Northeast Technical College
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