Rachel E. Eisenhour
Annville,PA
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct and holistic patient care, health education, unit leadership, and care coordination in fast-paced environment. Strong focus on healthcare practice quality and safety, transformative leadership, and structured empowerment. Proven to remain calm under pressure and skillfully handle high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service. Effective coordination with healthcare professionals to advance patient care specific to individual needs. Seeking to expand on professional growth in remote health leadership, customer and employee satisfaction, communication, healthcare reform, and action planning that aligns with the current trajectory of healthcare.
Overview
8
8
years of professional experience
1
1
Certification
Work History
RN, Pre-Op and PACU
USPI- United Surgical Partners International
06.2021 - Current
- Collaborated with physicians to quickly assess patients and deliver appropriate plan, implementation, and treatment strategies.
- Provided direct patient care, stabilized patients, and determined next course of action.
- Managed care from admission to discharge.
- Updated patient charts with data such as medications, patient history, risks, current symptoms and complaints, and vitals signs.
- Organized and managed care of patients undergoing various procedures.
- Evaluated healthcare needs, goals for treatment, and available resources of each patient and support persons
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals
- Audited charts and reviewed clinical documents to verify accuracy.
- Contributed substantially to successful department JCAHO accreditation by consistently operating to highest standards of care.
- Educated family members and caregivers on patient care instructions.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Managed patients recovering from medical or surgical procedures.
- Used first-hand knowledge and clinical expertise to advocate for patients under care.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
Registered Nurse, Adult Oncology
Hershey Outpatient Surgery Center, USPI, Oncology and Bone Marrow Transplant RN
10.2015 - 05.2021
- Offered exceptional care and support to individuals treated for acute incidents and dealing with chronic conditions.
- Assessed patients during course of treatment to identify concerning reactions to high-risk drugs, stem cells, and blood products.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Observed and documented patient factors such as diets, physical activity levels and behaviors to understand conditions and effectively modify treatment plans.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Promoted patient and family comfort during challenging recoveries or end-of-life to enhance healing.
- Developed and maintained close relationships with patients and families to facilitate smooth communications, provide encouragement and build trust.
- Advocate for patients under care.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Participated in evidence-based practice project implementation, nursing competency development, and nursing simulation activities.
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
- Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care, and rehabilitation.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
- Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
- Precepted new nurses, providing guidance on unit functions and individual roles, hospital policies and procedures and nursing best practices.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
- Conducted daily shift briefs to inform staff of changes in patient care assignments.
- Supervised and managed daily scheduling, tasking, and administration.
- Collaborated with other healthcare professionals to provide quality patient care.
- Implemented quality patient care techniques to align with safety, health, and organizational regulations.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Attended committee meetings to propose, discuss and advance management and practice ideas.
- Represented unit at department and system wide meetings and committees.
- Formulated and executed strategic initiatives to improve practice and care outcomes.
Education
Bachelor of Science - Nursing
The Pennsylvania State University
MBA - Business Administration
Liberty University
Lynchburg, VA03.2024
Bachelor of Science - Nursing
Pennsylvania State University
University Park, PA05.2015
Skills
- Health Education for patients and staff
- Direct and holistic patient care
- Charting and documentation
- Care plan development
- Communication, collaboration, and team-building
- Mentorship and clinical leadership
- EMR Systems, technology proficiency
- Patient and Family Advocacy
- Compassionate service
- Critical thinking, problem solving, and complex decision-making
- Unit oversight
- Active Listening
Certification
- Licensed RN
- BLS - Basic Life Support
- ACLS - Advanced Cardiac Life Support
- PALS - Pediatric Advanced Life Support
Timeline
RN, Pre-Op and PACU
USPI- United Surgical Partners International
06.2021 - Current
Registered Nurse, Adult Oncology
Hershey Outpatient Surgery Center, USPI, Oncology and Bone Marrow Transplant RN
10.2015 - 05.2021
Bachelor of Science - Nursing
The Pennsylvania State University
MBA - Business Administration
Liberty University
Bachelor of Science - Nursing
Pennsylvania State University
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