Rachele Holcomb
Greater Reno & Lake Tahoe Region,NV
Summary
Strategic Human Resources Business Partner and operations leader with progressive experience supporting executive teams, multi-state expansion, employee relations, and compliance. Partners with leaders to standardize HR policy, improve onboarding, guide investigations, and strengthen workforce practices across changing business environments.
Overview
12
12
years of professional experience
Work History
Human Resources Business Partner - New Regions
Great Hearts America
Remote
07.2024 - 08.2026
- Executive Strategy & Multi-State Expansion: Earned consecutive promotions to spearhead HR strategy and expansion into new multi-state markets and partnered directly with executive leadership across Arizona and Louisiana to develop scalable HR strategies supporting multi-state organizational growth and operational expansion. Standardized HR policy, governance, and onboarding process supporting consistent employee experiences across multiple locations.
- Risk Mitigation & Workforce Optimization: Directed multi-state regulatory compliance, complex workplace investigations, and employee relations for 400+ personnel; utilized HRIS metrics and KPIs to streamline HR operations, resolve systemic employee grievances, and ensure 100% adherence to dual-state fingerprinting and employment laws.
- Audited and overhauled multi-state HR policies to align with evolving state and federal employment laws.
- Advocate for Workplace Harmony: Resolved complex employee relations grievances by balancing regulatory compliance with compassionate conflict resolution.
- Objective Workplace Investigator: Conducted sensitive, high-stakes investigations and mediation processes to foster a fair and equitable workplace culture.
Human Resources Business Partner
Great Hearts America
Phoenix, Arizona
06.2024 - 07.2024
- Trusted Advisor on Complex Employee Relations Matters: Completed complex workplace investigations, conflict resolution, corrective action, ADA accommodations, FMLA administration, workers' compensation, unemployment claims, and regulatory compliance while collaborating with cross-functional teams to improve organizational effectiveness.
- Fiscal Stewardship & HRIS Data Analytics: Mitigated tight non-profit budgetary constraints by building data-driven, equitable compensation structures; engineered innovative, non-monetary retention architectures focused on structured internal career pathing, succession planning, and recognition programs to drive organic leadership development using workforce analytics to identify trends, improve decision-making, streamline HR operations, and strengthen compliance.
- Performance Excellence Coach: Guided management teams on performance improvement plans, progressive discipline, and leadership development.
Human Resources Generalist
Great Hearts America
Phoenix, Arizona
02.2023 - 06.2024
- UKG Super-User & Full-Cycle Specialist: Maintained absolute data integrity across the UKG platform to manage the comprehensive employee journey from initial onboarding to final offboarding for 400+ multi-state personnel.
- Audited payroll and timekeeping records to correct discrepancies and ensure compliance with multi-state labor laws through systematic manual adjustments.
- Conducted employee relations investigations, managed conflict resolution, and tracked ADA, FMLA, and workers' compensation compliance.
- Engineered data-driven compensation structures and career development frameworks to enhance employee retention within budget constraints.
Director of Operations & HR Specialist
National Prospect ID
03.2022 - 02.2023
- Directed recruitment campaigns and operational processes that improved efficiency and stakeholder engagement, connecting student-athletes with collegiate coaching staff to enhance recruiting exposure.
- Managed full-cycle onboarding for independent contractor workforce: Developed and scaled HR infrastructure for nationwide 1099 commission-based contractors; directed background vetting, credentialing, compliance, payroll administration, and contractor lifecycle management.
- Administered multi-state payroll through ADP and built HR infrastructure for nationwide network of independent contractors, enhancing operational controls and agency reporting.
Human Resources Professional
Canyon State Academy – Rite of Passage
04.2019 - 02.2022
- Full-Cycle HR & Compliance Management: Managed full-cycle HR supporting employee relations, recruitment, onboarding, investigations, compliance, workers’ compensation, ADA, FMLA, and leave administration and maintained rigorous incident reporting protocols.
- Managed compliance vetting (I-9, background checks, fingerprinting, drug/TB screens) and implemented crisis intervention training for staff working with high-risk youth to ensure safety and preparedness.
- Advised leadership on employment law and policy interpretation to enhance compliance and support performance management.
- Designed and launched employee wellness center with meditation room and massage chairs, and led employee recognition events to promote engagement and retention.
Office Manager
Great Hearts America
07.2014 - 07.2018
- Office Operations & Executive Support: Directed daily business operations for executive leadership, faculty, students, and families. Managed inventory procurement and vendor equipment maintenance while providing comprehensive C-suite support, including strategic calendar management, agenda preparation, and drafting sensitive communications and minutes for executive meetings.
- Team Leadership & Workflow Optimization: Supervised administrative staff and led operational meetings to communicate policy updates, enhancing task prioritization and workflow. Managed vendor relationships, procurement, budgeting, and executive administrative support.
- Talent Acquisition & Employee Onboarding: Streamlined full-cycle human resources workflows by coordinating recruiting, designing structured employee onboarding programs, and conducting policy training to integrate new hires into daily workflows while ensuring compliance with state and district regulations and managing personnel records.
- Personnel Records & HR Compliance: Maintained strict confidentiality over sensitive personnel and student records, including HR documentation, ensuring full compliance with company data privacy standards and internal policy requirements.
Education
Bachelor of Science - Business Administration
Arizona State University, W.P. Carey School of Business
Tempe, AZCoursera Certificate - Preparing To Manage Human Resources
Univeristy of Minnesota
Online01-2023
Skills
- Multi-State Compliance & Regulatory Affairs
- Employee relations management
- Talent acquisition
- Performance management
- Data Analytics Governance
- Cost Control Strategies
- Change management
- Leadership strategy
- Stakeholder collaboration
- Workforce analytics
Timeline
Human Resources Business Partner - New Regions
Great Hearts America
07.2024 - 08.2026
Human Resources Business Partner
Great Hearts America
06.2024 - 07.2024
Human Resources Generalist
Great Hearts America
02.2023 - 06.2024
Director of Operations & HR Specialist
National Prospect ID
03.2022 - 02.2023
Human Resources Professional
Canyon State Academy – Rite of Passage
04.2019 - 02.2022
Office Manager
Great Hearts America
07.2014 - 07.2018
Bachelor of Science - Business Administration
Arizona State University, W.P. Carey School of Business
Coursera Certificate - Preparing To Manage Human Resources
Univeristy of Minnesota