Summary
Overview
Work History
Education
Skills
Accomplishments
Projects
Volunteer work
Custom
Websites
Timeline
Generic

Rachele Sweetser

Attalla

Summary

Dynamic billing professional with a proven track record at MBK Chapman PC, excelling in revenue cycle management and customer service. Leveraged data analysis to enhance compliance and optimize collections, driving strategic growth. Passionate about fostering teamwork and implementing effective auditing procedures to mitigate risks and elevate client satisfaction.

Overview

25
25
years of professional experience

Work History

Director of Billing

MBK Chapman PC
05.2021 - 12.2024
  • Improved customer satisfaction by addressing billing inquiries promptly and providing clear explanations for charges.
  • Championed data-driven decision-making by utilizing advanced analytics tools to monitor trends and identify opportunities for strategic growth.
  • Implemented robust auditing procedures to identify potential areas of risk and improve overall compliance with industry standards.
  • Established a positive work environment by fostering open communication and teamwork among the billing department staff.
  • Conducted periodic reviews of billing procedures to identify areas for optimization and eliminate redundancies in processes.
  • Optimized revenue collection through diligent monitoring of outstanding accounts, ensuring timely payments from clients.
  • Complied with established internal controls and policies.
  • Managed company's healthcare policy for employees and their dependents.

Owner

Sweets Party Treats
Laguna Hills
06.2016 - 06.2024
  • Engaged in daily lesson plans and activities outlined by ECC program.
  • Maintained daily records of activities, behaviors, meals, and naps.
  • Assisted in maintaining accurate records of attendance, developmental milestones.
  • Maintained safe, clean and constantly supervised play environment.

Early Childcare Assistant

Saddleback Valley Christian Schools
San Juan Capistrano
08.2016 - 01.2019
  • Created a warm atmosphere that was conducive to learning and socialization.
  • Implemented behavior management strategies when necessary.
  • Coordinated outdoor activities that encouraged physical activity and awareness of nature.
  • Implemented positive discipline techniques to guide children's behavior.
  • Developed and implemented lesson plans and activities for children of various ages.
  • Assisted in the daily operations of a childcare center, including greeting families and children.
  • Assisted in preparing lesson materials and bulletin board displays.
  • Supervised children during indoor and outdoor playtime, ensuring their safety at all times.
  • Enhanced academic, social and emotional learning with use of structured playtime and unstructured free play.
  • Enforced rules to teach good manners and maintain safe environment.
  • Guided children in developing basic literacy and math skills through playful learning activities.

Owner

Monkey Baby Clothing
01.2006 - 06.2014
  • Designed and produced boutique children's clothing line.
  • Managed day to day business operations with retail accounts.
  • Reconciled incoming orders and deliveries.
  • Attended industry trade-shows to acquire new accounts.

Marketing Assistant

JBZ Architecture
01.2000 - 12.2003
  • Input new data, updated old records and cross-checked information to keep marketing database up-to-date.
  • Updated spreadsheets with statistical, financial and non-financial information.
  • Increased brand awareness by implementing targeted marketing campaigns and media strategies.
  • Assisted partners with calendaring events and Client meetings.
  • Proofread marketing collateral ahead of printing to eliminate errors.

Education

Associate of Science - Health Science

Saddleback College
Mission Viejo, CA
05-2014

Skills

  • Billing management
  • Regulatory compliance
  • Revenue cycle management
  • Data analysis
  • Risk assessment
  • Customer service
  • Experience working with children through early childhood education, as former cheer coach, Girl Scout Leader and etiquette instructor
  • Author

Accomplishments

  • Contestant on Hulu's "Baker's Dozen," October 2021.
  • Featured Business Owner in OC Magazine, 2021.
  • Featured Business Owner in People Magazine, 2020.
  • Recipient of "Best Dessert in Orange County" 2020
  • Designed and produced 1500 custom cookies for SAG Awards, 2020.
  • Live Cookie Decorating demonstration, KTLA News, 2018.

Projects

Children's Book Author, "Monkey Boy, the Adventures of a Boy with ADHD." Available at Barnes & Noble and Amazon.

Volunteer work

  • Volunteered St. Baldricks Foundation, "Cars & Clippers" fundraiser for pediatric cancer, March 2024.
  • Provided custom cookies and mobile petting zoo for "Honoring our Fallen" veterans and families Christmas Drive-thru charity December, 2020.
  • Provided custom treats for "The Taste of Orange" annual fundraiser for local girls organizations, May 2019.
  • Provided custom cookies for "Let's F-Cancer" comedy fundraiser with Jeff Garlin & Larry David, April 2019.
  • Provided custom cookies for "A Walk On Water" Surf Therapy with John Paul DeJoria.
  • Provided custom cookies for "Fight Blindness Foundation" with Stevie Wonder, November 2018.

Custom

Timeline

Director of Billing

MBK Chapman PC
05.2021 - 12.2024

Early Childcare Assistant

Saddleback Valley Christian Schools
08.2016 - 01.2019

Owner

Sweets Party Treats
06.2016 - 06.2024

Owner

Monkey Baby Clothing
01.2006 - 06.2014

Marketing Assistant

JBZ Architecture
01.2000 - 12.2003

Associate of Science - Health Science

Saddleback College

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Rachele Sweetser