Rachell Canela
Summary
Hardworking employee with customer service, multitasking, time management and security abilities. Devoted to giving every customer a positive and memorable experience. Highly vigilant and reliable with experience in maintaining secure environments for various establishments including retail, casino/hotel, and event settings. Focused on continuous learning and professional career development.
Overview
2
2
Languages
1
1
Certification
6
6
years of professional experience
Work History
Security Officer
MGM Resorts
Las Vegas, Nevada
08.2025 - 07.2026
- Monitored premises to ensure safety and security for guests and staff.
- Responded promptly to medical incidents, maintaining a calm and professional demeanor.
- Conducted regular patrols of assigned areas to deter criminal activity.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
Retail Sales Consultant
AT&T
Las Vegas, Nevada
01.2023 - 08.2025
- Assisted customers with product selection and service inquiries.
- Demonstrated features of mobile devices and accessories to enhance customer experience.
- Managed inventory levels and organized merchandise displays effectively.
- Focused on sales and maximizing all opportunities to sale company products and effectively meeting company goals and quotas.
Garden Associate
Home Depot
Las Vegas, Nevada
03.2021 - 07.2021
- Provided guidance on proper plant care and maintenance techniques.
- Assisted customers in selecting appropriate plants and gardening supplies.
- Maintained the cleanliness and organization of the garden center displays.
Security
S.A.F.E. Management
Las Vegas, Nevada
08.2020 - 07.2021
- Conducted security checks of facilities, equipment, and personnel.
- Protected entrances by searching individuals and belongings for weapons and other prohibited items.
- Remained alert and vigilant for signs of potential risk, damage or loss of property.
Education
Burk Horizon High School
Las Vegas, NVSkills
- Fraud detection
- Escalation management
- Policy and procedure adherence
- Attention to detail
- Cash handling
- Customer service
- Adaptability and flexibility
- Effective communication
- Bilingual
- Sales goals attainment
- Hospitality
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
- First aid and CPR
- Nevada Alcohol Awareness
- Gaming license
Timeline
Security Officer
MGM Resorts
08.2025 - 07.2026
Retail Sales Consultant
AT&T
01.2023 - 08.2025
Garden Associate
Home Depot
03.2021 - 07.2021
Security
S.A.F.E. Management
08.2020 - 07.2021
Burk Horizon High School