Rachell Maradiaga
Los Angeles,California
Summary
Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments. I have the ability to multitask with immense attention to detail . I can easily adapt to any given situation while working
Overview
5
5
years of professional experience
Work History
Barista
La La Land Kind Cafe
09.2024 - 12.2024
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Created wide variety of hot and cold drinks
- Maintained clean and organized workspace, ensuring welcoming environment for customers.
- Restocked display cases with attractive arrangements to promote specialty food items like croissants and muffins.
Barista/Cashier
Tiger Sugar
12.2021 - 02.2024
- Created a warm and welcoming environment for customers and answered regarding menu items and preparation methods
- Presented and learned drink menu that included teas and other beverages in a fast paced environment
- Operated cash register or POS system to receive payment by cash and card.
- Stocked customer service stations with paper products or beverage preparation items.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
Customer Service Representative
Smart and Final
01.2020 - 06.2020
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Restocked food items , managed the cash register , along with taking incoming phone calls
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
Education
High School Diploma -
Ramon C. Cortines School Of Visual And Performing Arts
Los Angeles, CA06-2019
Skills
- Beverage Preparation
- Menu Knowledge
- Order Taking (POS System)
- Exceptional Customer Service
- Safe Food Handling Practices
- Team Player (excellent communication)
Languages
Bilingual ( English and Spanish )
Timeline
Barista
La La Land Kind Cafe
09.2024 - 12.2024
Barista/Cashier
Tiger Sugar
12.2021 - 02.2024
Customer Service Representative
Smart and Final
01.2020 - 06.2020
High School Diploma -
Ramon C. Cortines School Of Visual And Performing Arts
Similar Profiles
Allie WilhoitAllie Wilhoit
Barista at La La Land Kind CafeBarista at La La Land Kind Cafe
Aranza SalazarAranza Salazar
Team Member at La La Land Kind CafeTeam Member at La La Land Kind Cafe
Genesis De LeonGenesis De Leon
Customer Service Associate at La La Land Kind CafeCustomer Service Associate at La La Land Kind Cafe