Dajia Taylor
Summary
Experienced and cheerful professional with a strong background in fast-paced restaurant settings. Committed to delivering exceptional customer service and ensuring utmost satisfaction. Demonstrated expertise as a talented server, adept in efficient order management, seamless payment processing, and effective upselling techniques.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Barista
La La Land Kind Cafe
12.2024 - Current
- Operated espresso machines and commercial coffee brewers to create beverages.
- Cleaned counters, machines, utensils, and seating areas daily.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Server/ Hostess
1909 Temecula
04.2024 - 10.2024
- Took food and beverage orders, provided knowledgeable recommendations, and served meals and drinks promptly to enhance guest satisfaction
- Engaged with guests to create a lively, enjoyable atmosphere, maintaining a high standard of customer service and hospitality
- Assisted with setup and cleanup of dining and bar areas, keeping stations organized, stocked, and presentable
- Collaborated with team members and supported high-volume shifts to contribute to a positive and efficient work environment
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
Flight Operations Assistant
Metrea Strategic Mobility
05.2024 - 09.2024
- Hands-on experience working within compliance standards and coordinating with aviation professionals
- Google Earth Pro to create detailed overlays for flight pathways, supporting flight planning, and decision-making
- Worked in a team to develop an internal app using Microsoft Power Apps, centralizing information across multiple departments to streamline communication and improve workflow
Server/ Event Coordinator
Deja Vu Bar/ Lounge
10.2022 - 01.2024
- Crafted and served a variety of cocktails and beverages, maintaining high standards for taste, presentation, and customer satisfaction
- Provided friendly and attentive service by taking orders, delivering food, and ensuring guests had a memorable dining and social experience
- Welcomed guests at the lounge, managed reservations, and efficiently seated patrons to create a warm, inviting atmosphere
- Coordinated events and special gatherings, handling logistical details and promotions to increase attendance and enhance the guest experience
- Engaged with local patrons and visitors, fostering connections and promoting the lounge to build a loyal customer base and boost venue traffic
Server/ Cashier
Army and Air Force Exchange Spudz Restaurant
12.2022 - 12.2023
- Delivered fast, efficient service in a high-volume bakery, greeting and assisting customers while managing multiple tasks
- Recommended and upsold menu items, using strong product knowledge and communication skills to enhance customer satisfaction
- Processed orders and payments swiftly, maintaining accuracy in a busy environment
- Collaborated with kitchen staff to ensure smooth service and resolved customer concerns with a positive attitude
- Maintained a clean, organized front-of-house, adhering to health and safety standards
Education
Aviation Management -
California Baptist University
Aviation Science - undefined
Texas Southern University
03.2027
Skills
- Customer Service
- Team Working
- Up-selling
- Knowledge of Hospitality
- Time Management
- Event Coordination
- Guest engagement
- Point of sale operation
- Hostess support
- Table management
Certification
- Texas Alcoholic Beverage Commission (TABC)
- Texas Food Handler Safety
Timeline
Barista
La La Land Kind Cafe
12.2024 - Current
Flight Operations Assistant
Metrea Strategic Mobility
05.2024 - 09.2024
Server/ Hostess
1909 Temecula
04.2024 - 10.2024
Server/ Cashier
Army and Air Force Exchange Spudz Restaurant
12.2022 - 12.2023
Server/ Event Coordinator
Deja Vu Bar/ Lounge
10.2022 - 01.2024
Aviation Science - undefined
Texas Southern University
Aviation Management -
California Baptist University
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