Rachelle Bellevue
Miami,FL
Summary
Knowledgeable certified medical assistant with exceptional background over several years handling intensive clinical environments. Quality-driven and safety-oriented with excellent interpersonal and relationship-building abilities. Experienced in collaborating across disciplines to support patient needs and enhance care.
Overview
11
11
years of professional experience
Work History
Medical Assistant Technician
Acadia Medical Center
Miami Gardens , Florida
03.2015 - Current
- Inspected equipment to ensure proper working order prior to use on patients.
- Educated patients on healthcare topics such as nutrition and disease prevention methods.
- Organized charts, documents and supplies to maintain team productivity.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Provided assistance to medical staff in performing minor surgical procedures.
- Conducted routine laboratory tests and sample analyses to monitor diseases.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Documented notes during patient visits.
- Monitored vital signs of hospitalized patients throughout their stay at the hospital or clinic setting.
- Communicated with pharmacies for prescription refills on behalf of supervising physician.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Incorporated outside records into charts and EHR.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Scheduled appointments for patients via phone and in person.
- Organized patient charts before each day's clinic sessions began.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Prepared treatment rooms for patient examinations.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Collected samples from patients for laboratory testing purposes.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Assisted back office patient processes to reduce office wait times.
- Positioned patients properly during examination or treatment for comfort and safety.
- Processed orders for medical supplies and lab equipment.
- Responded to patient callbacks and phone-in prescription refill requests.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Patient Care Technician
Memorial Hospital Pembroke
Miramar, Florida
07.2021 - 12.2025
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
- Instructed new employees on proper techniques of performing daily tasks.
- Reminded patients to take prescribed medications or nutritional supplements.
- Ensured that all medical equipment was properly maintained and sterilized.
- Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
- Provided direct patient care and assistance to healthcare team members.
- Delivered outstanding patient care based on physical, psychological, educational and related criteria.
- Recorded patient conditions and vital signs before and after medical operations.
- Provided emotional support for patients and families during difficult times.
- Kept instruments and equipment clean and sanitized.
- Performed minor housekeeping tasks to keep patient areas clean and sanitized.
- Notified senior staff of patient emergencies to optimize outcomes.
- Identified and reported observations and clinical symptoms to appropriate healthcare professionals, driving timely intervention.
- Assisted with patient transfers from bed to wheelchair or stretcher as needed.
- Responded to bell or light signal calls to assist patients with needs.
- Explained treatment procedures to patients and their families.
- Turned and repositioned bedridden patients to prevent bedsores.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Assisted with patient admissions, discharges and transfers.
- Performed EKGs, phlebotomy, and other laboratory tests as directed by physician or RN.
- Organized supplies in order to maintain adequate stock levels throughout shift.
- Answered patient call signals and signal lights to determine patients' needs.
- Administered medications and educated patients and families on correct at-home administration.
- Shaved and draped patients to prepare for surgery, treatment or examination.
- Provided physical support to assist patients with bathing, dressing and toileting.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Assisted patients with activities of daily living, including bathing, dressing and grooming.
- Planned and served meals and snacks to patients according to prescribed diets.
- Collaborated with interdisciplinary teams to provide comprehensive care services.
- Transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Provided emotional support to patients and their families during difficult times.
- Participated in quality improvement activities within the department.
- Collected specimens such as urine samples for testing purposes according to established protocols.
- Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Supplied, collected and emptied patient bedpans on frequent basis.
- Supported healthy patient skin with bedside baths, wound care and integrity checks.
- Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
- Exercised comatose and paralyzed patients to reduce delirium and improve physical function.
- Restocked unit frequently with necessary medical supplies.
- Prepared patient chart for admission and compiled appropriate paperwork.
- Maintained inventory levels of stock items, supplies and equipment to foster smooth and cost-effective unit operations.
- Conducted safety rounds regularly to ensure safe environment for patients.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Administered prescribed medications under the supervision of a Registered Nurse.
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Responded quickly in emergency situations by providing appropriate first aid measures.
- Promoted patient satisfaction by assisting with bathing, dressing and exercising.
- Transported specimens, laboratory items or pharmacy items, verifying proper documentation and delivery to authorized personnel.
- Collected specimens from patients for laboratory testing purposes.
- Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
- Educated patients on basic health-related topics such as nutrition, hygiene habits.
- Helped create a safe environment by following infection control policies.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
- Performed variety of delegated basic patient care services to support nursing functions and activities of daily living.
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
- Reported any observed changes in behavior or physical condition to the nursing staff immediately.
- Managed inventory and supplies to ensure materials were available when needed.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Managed household errands and other essential duties.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Education
Diploma - Sterile Processing
MedCerts
San Francisco, CA06-2024
Bachelor of Science - Nursing
Florida National University
Hialeah, FLSkills
- Phlebotomy
- Patient assessments
- Specimens collection and processing
- Certified in basic life support (BLS)
- EKG set up and monitoring
- Patient feeding
- Vital sign monitoring
- Patient scheduling
- Vital signs and examinations
- Equipment sterilization
- Patient oral care
- Electrodes placement
- Patient triage
- Prescription refills
- Vital sign monitors
- HIPAA compliance
- Valid [state] driver's license
Timeline
Patient Care Technician
Memorial Hospital Pembroke
07.2021 - 12.2025
Medical Assistant Technician
Acadia Medical Center
03.2015 - Current
Diploma - Sterile Processing
MedCerts
Bachelor of Science - Nursing
Florida National University