Rachelle Brewster
Glendale,Arizona
Summary
Dynamic dental professional with extensive experience at 3rdsetsmile, excelling in chairside assistance and patient care. Proficient in dental radiography and equipment sterilization, I enhance operational efficiency while delivering exceptional customer service. Committed to maintaining a sterile environment and optimizing resource allocation, I ensure patient safety and satisfaction. I enjoy working with people and solving problems maintaining daily flow.
Overview
4
4
years of professional experience
Work History
Dental Assistant /Customer Care Representative
3rdsetsmile
01.2022 - Current
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Explained treatment procedures and instructed patients on home care guidelines.
- Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
- Contributed to office organization by maintaining accurate patient records and updating files regularly.
- Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
- Enhanced team productivity by providing timely assistance during complex dental procedures.
Dental Receptionist
Dr Steven Poulos
03.2022 - 01.2024
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
- Provided excellent customer service to create positive experiences and build patient trust.
- Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
Education
Associate of Science - Dental
The Bryman School of Arizona
2250 W Peoria Arizona 8502909-1994
Skills
- Dental impressions
- Dental radiography
- Digital X-ray proficiency
- Equipment sterilization
Timeline
Dental Receptionist
Dr Steven Poulos
03.2022 - 01.2024
Dental Assistant /Customer Care Representative
3rdsetsmile
01.2022 - Current
Associate of Science - Dental
The Bryman School of Arizona
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