Rachelle Gadreault
ER Technician/Phlebotomist
Colfax,CA
Summary
Versatile Administrative professional well-versed in healthcare practices, compliance standards and operations. Excellent problem-solver and clear communicator with positive and upbeat personality. Advanced abilities in EPIC.
Overview
20
20
years of professional experience
5
5
years of post-secondary education
Work History
Home Health Aide
Self-Employed
Colfax, CA
05.2022 - Current
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Administered prescribed medications under direction of physician.
- Assisted disabled clients to support independence and well-being.
- Developed rapport to create safe and trusting environment for care.
- Provided transportation and appointments management.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Completed medical and program reports and maintained records following clinic standard operating procedures.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Completed entries in log books, journals and care plans to accurately document and report patient progress.
- Documented vital statistics and coordinated with health care providers.
Medical Office Secretary
Blue Ribbon Enterprise
Auburn, CA
01.2022 - 04.2022
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Verified insurance benefits or eligibility and documented in EPIC system.
- Organized paperwork such as charts and reports for office and patient needs.
- Enhanced office productivity by handling high volume of callers per day.
- Coordinated customer service, patient scheduling and billing.
- Prioritized calls through screening process and transferred calls and recorded messages for appropriate personnel.
- Used knowledge of medical terminology to transcribe patient information from written copy, electronic equipment or verbal direction.
- Kept information confidential and followed HIPAA guidelines to maintain patient trust.
- Supported office staff and operational requirements with administrative tasks.
Emergency Room Technician
Kaiser Permanente Morse Ave
Sacramento, CA
04.2020 - 01.2022
- Assisted with resuscitation, CPR and emergency airway procedures.
- Collected basic samples, labeled specimens properly and transferred to laboratory for testing.
- Assisted patients with limited mobility in dressing and undressing, bathing and other day-to-day needs.
- Assisted doctors with examinations of patients by taking vital signs and drawing blood.
- Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring and non-invasive blood pressure monitoring systems.
- Liaised between nurses, physicians, patients and visitors.
- Used EPIC to maintain records of patient care, condition and progress and reported and discussed observations with supervisor.
- Applied orthopedic devices like traction and OCL splints.
- Measured and fit crutches and canes, instructing patients on proper use of support devices.
- Safely transported patients by wheelchair, stretcher or bed to other units.
- Carried out phlebotomy procedures and watched for adverse reactions.
Emergency Room Technician
Sutter Auburn Faith Hospital
Auburn, CA
07.2014 - 08.2021
- Assisted with resuscitation, CPR and emergency airway procedures.
- Collected basic samples, labeled specimens properly and transferred to laboratory for testing.
- Assisted patients with limited mobility in dressing and undressing, bathing and other day-to-day needs.
- Worked with nurses to assess patients and prepare for tests and procedures.
- Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring and non-invasive blood pressure monitoring systems.
- Liaised between nurses, physicians, patients and visitors.
- Used EPIC to maintain records of patient care, condition and progress and reported and discussed observations with supervisor.
- Applied orthopedic devices like traction and OCL splints.
- Facilitated transfer of patients throughout medical facility and between departments.
- Measured and fit crutches and canes, instructing patients on proper use of support devices.
- Safely transported patients by wheelchair, stretcher or bed to other units.
- Carried out phlebotomy procedures and watched for adverse reactions.
- Utilized hospital beds and wheelchairs to transport patients throughout hospital.
Phlebotomist
Sierra Phlebotomy Services
Loomis, CA
08.2018 - 04.2021
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Performed on-call blood draws for all law enforcement agencies, within Placer County, for DUI's.
- Went into the jails, within Placer County, to obtain blood from inmates with difficult veins.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Tracked collected specimens by initialing, dating and noting times of collection.
- Monitored patients for reactions and verified sample quality.
- Promoted mission, vision and values of organization and trained new clinical staff in phlebotomy procedures.
Emergency Department Unit Secretary
Sutter Auburn Faith Hospital
Auburn, CA
02.2007 - 07.2014
- Registered and verified patient records before triage with most up-to-date information.
- Kept detailed records of special order items, specific to ER, inventories and placed orders for more supplies.
- Liaised between nurses, physicians, patients and visitors.
- Facilitated transfer of patients throughout medical facility and between departments.
- Followed all hospital policies and procedures and complied with local, state and federal agency and accrediting body guidelines.
- Performed chart audits on nursing documentation to assure maximum reimbursements.
- Assigned E&M leveling for all ER encounters.
Education
Associate of Applied Science - Allied Health
Sierra College
Rocklin, CA 01.2017 - 06.2020
Phlebotomy Certification - Phlebotomy
Sierra College
Rocklin, CA 05.2001 -
Associate of Arts - Medical Administration
Heald College
Roseville, CA 06.2004 - 07.2006
Skills
Organization and Time Management
Timeline
Home Health Aide
Self-Employed
05.2022 - Current
Medical Office Secretary
Blue Ribbon Enterprise
01.2022 - 04.2022
Emergency Room Technician
Kaiser Permanente Morse Ave
04.2020 - 01.2022
Phlebotomist
Sierra Phlebotomy Services
08.2018 - 04.2021
Associate of Applied Science - Allied Health
Sierra College
01.2017 - 06.2020
Emergency Room Technician
Sutter Auburn Faith Hospital
07.2014 - 08.2021
Emergency Department Unit Secretary
Sutter Auburn Faith Hospital
02.2007 - 07.2014
Associate of Arts - Medical Administration
Heald College
06.2004 - 07.2006
Phlebotomy Certification - Phlebotomy
Sierra College
05.2001 -
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