Shift Leader
Panda Express
Los Angeles, CA
2022 - 2026
- Follow and enforce procedures to ensure food safety and quality standards.
- Trained and mentored team members, enhancing overall performance and service efficiency.
- Managed inventory levels, reducing waste through effective stock control practices.
- Adaptability to thrive in a fast-paced environment by assisting various customers in a shortfall amount of time.
- Successfully handle hundreds of dollars in cash and credit card sales using POS software per shift.
- Ensure accuracy of transactions, orders, and payments to prevent any discrepancies with costumers.
- Maintained clean dining areas, restrooms, and work stations by routinely sweeping, mopping, replenishing, supplies, and disposing of garbage.
- Collaborated with management on strategic initiatives to enhance store profitability and community engagement.
- Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
- Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.