Rachelle Jean
Madison,TN
Summary
Self-motivated. Works productively on teams, as well as independently, in fast-paced environments. Quality-focused, known for accuracy, attention to detail, and ability to work under pressure. Skilled at entering data quickly, certified in 10-key, high productivity and ability to complete tasks swiftly.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Cook's Assistant
Popeyes Chicken
Miami, FL
02.2024 - 04.2024
- Assisted in prepping ingredients for meals by washing, peeling, and cutting vegetables.
- Stocked kitchen with necessary supplies such as food items, utensils, and equipment.
- Cleaned work areas, equipment, utensils, dishes, and silverware between tasks.
Senior Bank Teller
Banque National de Credit D'Haiti
Port-Au - Prince, Haiti
03.2021 - 02.2023
- Processed deposits, withdrawals, loan payments, cash advances and transfers for customers.
- Assisted with new account openings, including verifying customer identity documents.
- Balanced currency, coin and check transactions daily in compliance with established policies and procedures.
- Reconciled discrepancies between cash drawer totals and computer records.
- Reviewed account activity reports for suspicious activities or potential fraud cases.
- Reduced errors by double checking transactions.
- Handled large volumes of cash accurately while performing transaction verifications.
Bank Teller
Banque National Credit D'Haiti
Port-Au-Prince, Haiti
02.2019 - 03.2021
- Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
- Maintained confidentiality of bank records, transactions and customer information.
- Assisted customers with opening new accounts, ordering checks, and setting up online banking services.
- Verified customer signatures on documents and ensured accuracy of all paperwork before submitting for approval.
- Answered customer inquiries and provided accurate information regarding products and services.
Customer Service Representative
Banque Nationale de Credit D'Haiti
Port-Au-Prince, Haiti
01.2015 - 02.2019
- Answered customer inquiries and provided accurate information regarding products and services.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
Education
BBA - Business Administration And Management
INAGHEI
Hart, TX05-2015
Skills
- Time Management
- Attention to detail
- Microsoft Office Suite
- 10-key
- Customer Relationship Management
- Data Entry
- Data Collection
- Data Validation
- Fluent in French
- process claim forms
- Data Verification
- Internet research
Certification
- Conduct Statistical Survey
- Event planning
Languages
French
Professional
kreol
Professional
Timeline
Cook's Assistant
Popeyes Chicken
02.2024 - 04.2024
Senior Bank Teller
Banque National de Credit D'Haiti
03.2021 - 02.2023
Bank Teller
Banque National Credit D'Haiti
02.2019 - 03.2021
Customer Service Representative
Banque Nationale de Credit D'Haiti
01.2015 - 02.2019
BBA - Business Administration And Management
INAGHEI
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