Summary
Overview
Work History
Education
Skills
Timeline
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Rachelle Jones

Meridian,ID

Summary

Highly motivated individual with a passion for delivering excellent customer service. Skilled in problem-solving, active listening, and communication.

Overview

17
17
years of professional experience

Work History

Library Assistant

Meridian Library District
11.2023 - Current
  • Handling check-in and check-out process of library books and materials, pulling holds and processing them.
  • Helping patrons find desired materials and place holds.
  • Providing basic computer assistance to help patrons access needed resources.
  • Answering questions in person and over the phone.
  • Cash handling, processing fines and fees.
  • Issuing library cards, updating and verifying patron information.

Store Manager

Tree City Juice & Smoothie
03.2012 - 06.2023
  • Excellent customer service in fast paced environment.
  • Training and mentoring.
  • Cash handling, deposits and counting tips.
  • Ordering products, inventory and scheduling.
  • Handling customer complaints in courteous manner.
  • Completed point of sale opening and closing procedures.

Customer service

Precision Time, Watch Expert
07.2007 - 04.2012
  • Sales, call backs and cashiering of quality watches.
  • Daily inventory and stocking of product.
  • Repairing of watches and bands.
  • Processed orders and service requests.

Education

High School Diploma -

Boise High School
Boise, ID
06.2003

Skills

  • Excellent customer service – in person and over phone
  • Staff Management
  • Recruiting and Hiring
  • MS Office Proficiency
  • Positive and Friendly

Timeline

Library Assistant

Meridian Library District
11.2023 - Current

Store Manager

Tree City Juice & Smoothie
03.2012 - 06.2023

Customer service

Precision Time, Watch Expert
07.2007 - 04.2012

High School Diploma -

Boise High School

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Rachelle Jones