Rachelle Kizzia
Braggs,OK
Summary
Dynamic Property Manager with a proven track record at Atlas Property Management, excelling in vendor coordination and market analysis. Achieved high tenant satisfaction through effective complaint resolution and streamlined rent collection processes. Skilled in lease administration and dedicated to enhancing resident experiences while ensuring compliance with safety regulations.
Overview
23
23
years of professional experience
Work History
Property Manager
Atlas Property Management
Muskogee, Oklahoma
04.2025 - Current
- Streamlined rent collection processes and promptly addressed tenant inquiries.
- Coordinated property maintenance and repairs with various vendors and contractors.
- Developed effective marketing strategies to attract potential residents to River Pointe Apartments.
- Conducted thorough property inspections to ensure compliance with safety regulations.
- Implemented budget management practices for property expenses and enhancements.
- Resolved tenant complaints swiftly while maintaining high levels of satisfaction.
- Maintained accurate financial records, including rent collections and security deposits.
Leasing Consultant
Valiant Residential
Tulsa, OK
01.2024 - 04.2024
- Prepared lease agreements, collected security deposits and rent payments from tenants.
- Handled incoming calls regarding availability of units, pricing information and other inquiries.
- Prepared lease paperwork and obtained signatures and first payments from new residents.
- Checked rental eligibility by following company's verification process.
Leasing Consultant
InterSolutions
Tulsa, OK
12.2023 - 01.2024
- Prepared lease agreements, collected security deposits and rent payments from tenants.
- Handled incoming calls regarding availability of units, pricing information and other inquiries.
- Prepared lease paperwork and obtained signatures and first payments from new residents.
- Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.
Service Coordinator
Fair Haven Manor
Muskogee, OK
08.2014 - 03.2016
- Developed individualized service plans with clients to address their identified goals.
- Developed event themes and concepts to ensure successful execution of events.
- Assisted clients in accessing community resources such as housing, food pantries, and transportation options.
- Conducted assessments of client needs, strengths, and resources to develop treatment plans.
Site Manager/Outreach Specialist
KNAP-MCCAP
Muskogee, OK
08.2012 - 03.2016
- Managed daily operations of the site, including staff and contractors.
- Maintained records of inventory, assets, personnel and other relevant data.
- Ensured compliance with safety protocols, regulations and standards.
- Maintained payroll data, attendance records and delivered materials to job site on time and in good condition.
Property Manager
River Pointe Apartments
Wagoner, OK
07.2011 - 04.2012
- Handled resident complaints and expedited maintenance requests.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Collected monthly assessments, rental fees, deposits and payments.
- Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
Property Manager
Austin Heights Properties/Wilhoit
Muskogee, OK
06.2002 - 08.2010
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
- Processed evictions when necessary in accordance with state laws and procedures.
- Ensured that all rent payments were collected on time by following up with delinquent tenants.
- Met with prospective tenants to show property and assess applications or sign leases.
Education
Associate of Science -
Connors State College
Warner, OK12-1997
High School Diploma -
Braggs Public Schools
Braggs, OK05-1995
Skills
- Application management
- Vendor coordination
- Market analysis
- Customer service and support
- Resident assistance
- Lease administration
Education and Training
Experience with Appfolio, CRM, Rent Roll
References
References available upon request.
Timeline
Property Manager
Atlas Property Management
04.2025 - Current
Leasing Consultant
Valiant Residential
01.2024 - 04.2024
Leasing Consultant
InterSolutions
12.2023 - 01.2024
Service Coordinator
Fair Haven Manor
08.2014 - 03.2016
Site Manager/Outreach Specialist
KNAP-MCCAP
08.2012 - 03.2016
Property Manager
River Pointe Apartments
07.2011 - 04.2012
Property Manager
Austin Heights Properties/Wilhoit
06.2002 - 08.2010
Associate of Science -
Connors State College
High School Diploma -
Braggs Public Schools
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