Summary
Work History
Education
Skills
Languages
Timeline
Generic

Rachelle Kouadio

San Antonio,TX

Summary

Dynamic manager with a proven track record at Bloom, enhancing customer satisfaction through effective conflict resolution and team leadership. Skilled in project management and time management, I fostered a productive environment, achieving timely task completion while maintaining high service standards. Committed to confidentiality and communication as a former legal assistant at Le Cabinet Juridique.

Work History

Manager

Bloom
Abidjan, Ivory Coast
2021 - 2023
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Legal Assistant

Le Cabinet Juridique
Abidjan, Ivory Coast
2019 - 2020
  • Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
  • Handled office scheduling and made notes for deadlines, motions, and other important dates.
  • Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
  • Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.

Education

Associate Of Science - Biology/Pre Nursing

San Antonio College
San Antonio, TX

Bachelor - Private Law

Methodist University of Ivory Coast
Abidjan, Ivory Coast
07.2019

High School Diploma -

College Mupred
Aboisso, Ivory Coast
07.2016

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Complex Problem-solving
  • Project management

Languages

French
Native or Bilingual
English
Full Professional

Timeline

Manager

Bloom
2021 - 2023

Legal Assistant

Le Cabinet Juridique
2019 - 2020

Associate Of Science - Biology/Pre Nursing

San Antonio College

Bachelor - Private Law

Methodist University of Ivory Coast

High School Diploma -

College Mupred