Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Rachelle Krese

Junction City,KS

Summary

Experienced CSR for Medicare Part A with a comprehensive knowledge of ICD-10, CPT and HCPC coding system. Proven track record of accurate coding, compliance with regulations and customer satisfaction. Strong attention to detail and analytical skills to ensure precision and quality with helping providers submit claims.

Overview

3
3
years of professional experience

Work History

Coustomer Service Represntative

Noridian Healthcare soulutions LLC
07.2023 - Current
  • Assisting with coding and billing regarding rejections and Returned to provider claims submitted to Medicare
  • Maintained productivity and quality standards at all times.
  • Consistently demonstrated a strong work ethic, arriving punctually for shifts and maintaining focus on providing top-tier service throughout entire workday.
  • Contributed to positive team morale by fostering an inclusive work environment that encouraged collaboration amongst colleagues from diverse backgrounds and skill sets.
  • Conducted thorough research on behalf of medical providers facing unique situations or requiring specialized assistance beyond standard troubleshooting guidelines; presented findings in an easily digestible format tailored specifically for each inquiry type encountered during this process.

Custodian and Grounds Keeping

minnesota community college
10.2022 - 07.2023
  • Kept clean and safe place for both students and staff
  • Managed small groups in projects around campus
  • Assisted coworkers with large projects to help maintain campus grounds

Direct Support Professional

The Arc of Jefferson-st. Lawrence county
06.2021 - 09.2022
  • Maintained clean, safe, and well-organized patient environment.
  • Developed and implemented individualized care plans to meet individual needs of each client.
  • Conducted daily documentation of clients' progress and incidents, maintaining accurate and up-to-date records.
  • Managed crisis situations effectively, maintaining calm and ensuring safety of clients and staff.
  • Recorded status and duties completed in logbooks for management
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.

Education

Medical Billing And Coding Certificate - Medical Coding And Billing

Medcertify
Remote
10.2024

Skills

  • Medical coding
  • Data visualization
  • Computer skills
  • Interpersonal skills
  • Communication
  • Time management
  • Medical terminology
  • Leadership
  • Teamwork
  • Organization
  • Self-motivated
  • Strong work ethic
  • Customer service
  • Creative problem solving

Timeline

Coustomer Service Represntative

Noridian Healthcare soulutions LLC
07.2023 - Current

Custodian and Grounds Keeping

minnesota community college
10.2022 - 07.2023

Direct Support Professional

The Arc of Jefferson-st. Lawrence county
06.2021 - 09.2022

Medical Billing And Coding Certificate - Medical Coding And Billing

Medcertify

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Rachelle Krese