Overview
Work History
Education
Skills
Leadership
Timeline
Generic

Rachelle Lukibi

Syracuse,NY

Overview

5
5
years of professional experience

Work History

Manager in Training (shift supervisor)

Chick-fil-A
Syracuse, NY
09.2024 - Current
  • Supervised and delegated daily operations, ensuring smooth service during peak hours.
  • Trained and coached new hires on procedures, guest service, and safety protocols.
  • Conducted team performance reviews and provided feedback to improve efficiency.
  • Monitored compliance with company policies and safety regulations.
  • Resolved guest concerns promptly, maintaining high satisfaction standards.

Assistant Researcher

Asia Research institute at UB
Buffalo, New York
01.2024 - 05.2024
  • Collected and analyzed data to support cross-cultural communication research.
  • Assisted with academic publications and team presentations.
  • Coordinated with faculty to ensure timely project progress.

Digital Marketing Intern

University at Buffalo
Buffalo, NY
01.2023 - 05.2023
  • Researched competitor trends and recommended campaign strategies.
  • Supported brainstorming, content creation, and analytics reporting.

Team Lead

Chick-fil-A
Buffalo, NY
05.2021 - 08.2022
  • Supervised team tasks and collaborated to improve efficiency.
  • Trained staff and supported shift leaders in daily operations.

Internship Student

Hopeprint, Inc
Syracuse, NY
07.2020 - 08.2020
  • Organized community events and digitized records.
  • Provided recommendations to improve processes and efficiency.

Education

Bachelor of Arts - Communications

University At Buffalo, Buffalo, New York
Buffalo, NY
05-2024

Business Administration

Onondaga Community College
Syracuse, NY

Skills

  • Technical: Microsoft Office Suite (Excel, Word, PowerPoint, Outlook), Google Workspace, Canva
  • Languages: English (Fluent), Swahili (Conversational), Luganda (Conversational), Korean (Basic)
  • Strengths: CliftonStrengths – Futuristic, Relator, Achiever, Deliberative, Intellection
  • Core Competencies: Leadership & Supervision, Scheduling, Training, Customer/Client Relations, Conflict Resolution, Data Entry & Documentatio

Leadership

Peer Mentor

CNY Works/Liberty Partnership Program 07/2019- 08/2019

Syracuse, NY

  • Supervised peers in career/academic activities and offered constructive feedback.

Timeline

Manager in Training (shift supervisor)

Chick-fil-A
09.2024 - Current

Assistant Researcher

Asia Research institute at UB
01.2024 - 05.2024

Digital Marketing Intern

University at Buffalo
01.2023 - 05.2023

Team Lead

Chick-fil-A
05.2021 - 08.2022

Internship Student

Hopeprint, Inc
07.2020 - 08.2020

Bachelor of Arts - Communications

University At Buffalo, Buffalo, New York

Business Administration

Onondaga Community College

Similar Profiles

CREATE PROFILE
Rachelle Lukibi