Overview
Work History
Education
Skills
Timeline
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RACHELLE MCCAN

Port Aransas,TX

Overview

13
13
years of professional experience

Work History

Real Estate Agent

Shoreline Realty Co
Port Aransas, TX
03.2024 - Current
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Negotiated, facilitated, and managed real estate transactions.
  • Maintained connections with clients to encourage repeat business and referrals.
  • Developed and maintained relationships with clients through networking, postcards, and cold calling.
  • Communicated with clients to understand property needs and preferences.
  • Advised clients on market conditions and property value for informed decision-making.
  • Provided exceptional support during the negotiation process, advocating for clients'' best interests at all times.
  • Conducted comprehensive market research to provide clients with accurate information on current trends and pricing strategies.
  • Wrote listings detailing and professionally highlighting property features to increase sales chances.
  • Conducted comprehensive market analysis to identify opportunities for investors.
  • Negotiated favorable terms for buyers, ensuring their satisfaction and future referrals.
  • Prepared and presented contracts and other legal documents to clients.

Owner

Sly Customs LLC
Port Aransas, TX
02.2018 - 05.2023
  • Developed financial forecasts for informed strategic planning.
  • Recognized individual contributions to motivate and inspire teams.
  • Designed training programs, enhancing skills and enabling employee growth.
  • Monitored cash flow for sustainable operational practices.
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Trained and motivated employees to perform daily business functions.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Established foundational processes for business operations.

General Manager

Bron’s Beach Carts
Port Aransas, TX
03.2012 - 12.2017
  • Reviewed financial reports to identify trends for strategic adjustments.
  • Streamlined operational processes by implementing best practices.
  • Analyzed competitive landscape for informed decision-making in product development.
  • Fostered a culture of accountability for improved team cohesion and morale.
  • Coordinated cross-functional teams to enhance workflow efficiency.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Formulated policies and procedures to streamline operations.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
  • Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
  • Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
  • Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
  • Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
  • Boosted employee retention by developing comprehensive benefits package and fostering positive work environment.
  • Developed and executed comprehensive employee training program, elevating staff skills and improving service delivery.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Interacted well with customers to build connections and nurture relationships.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.

Education

BA- Natural Resources And Environmental Studies - Science

Texas State University
San Marcos, TX
12.2020

Skills

  • Strong organizational skills
  • Excellent teamwork
  • Highly professional
  • Negotiation
  • Contract negotiation
  • Works well independently
  • Client-oriented
  • Client management
  • Sales closing
  • Client needs assessment
  • Business development
  • Honest and ethical
  • Attention to detail
  • Problem-solving
  • Client relations
  • Sales negotiation
  • Environmental education
  • Critical thinking
  • Research and data collection
  • Data analysis
  • GIS software experience
  • Cartographic design experience
  • Geospatial data collection
  • Data management
  • Land use planning

Timeline

Real Estate Agent

Shoreline Realty Co
03.2024 - Current

Owner

Sly Customs LLC
02.2018 - 05.2023

General Manager

Bron’s Beach Carts
03.2012 - 12.2017

BA- Natural Resources And Environmental Studies - Science

Texas State University
RACHELLE MCCAN