Rachelle Salvagno
Chico,CA
Summary
Dynamic customer service professional with extensive experience at Beacon and Burger King. Proven track record in payment processing and problem resolution, consistently maintaining a balanced cash drawer. Recognized for exceptional active listening skills and ability to meet customer needs, contributing to a positive shopping experience. Committed to excellence in service delivery.
Overview
7
7
years of professional experience
Work History
Customer Service Representative/Cashier
Beacon
02.1997 - 04.2000
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Cashier/Drive Thru
Burger King
04.1993 - 06.1996
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Education
Bachelor Of Arts - Linguistics
Chico State University
Chico, CA05.2004
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Problem resolution
- Payment processing
Languages
English
Native or Bilingual
Timeline
Customer Service Representative/Cashier
Beacon
02.1997 - 04.2000
Cashier/Drive Thru
Burger King
04.1993 - 06.1996
Bachelor Of Arts - Linguistics
Chico State University
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