Rachelle Sanchez
Las Vegas,NV
Summary
Highly motivated professional with vast experience in customer service with property management.
Seeking to obtain a position that utilizes my skills, abilities, and
knowledge in order to make a significant contribution to an
organization.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Leasing Cross-training to APM
GREYSTAR MANAGEMENT LP
10.2023 - Current
- Providing administrative and leasing support for assigned property, qualifying applicants, providing customer service, leasing agent training, assuring renewals, following up with delinquency, and scheduling tours.
- Coordinated move-ins and move-outs efficiently, minimizing vacancy periods between tenants.
- Provided personalized tours of properties, showcasing unit features and amenities tailored to each prospect''s needs.
- Developed marketing materials to highlight property features and attract potential renters.
- Kept meticulous records of correspondence between management and tenants.
- Followed up on delinquent tenants and coordinated collection procedures.
Leasing Professional
Con Am Management
09.2021 - 10.2023
- Customer focused mindset, daily operations management of a multi-family community, customer service experience, problem resolution skills, proficient in Microsoft Office, and excellent sales skills.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Collaborated with maintenance teams to resolve tenant issues quickly, ensuring high satisfaction levels.
- Assisted property managers in budget development and financial reporting, contributing to timely decision-making processes.
- Organized community events to foster a positive living environment for all residents.
Leasing Professional
Sunrise management
08.2020 - 09.2021
- Leasing, marketing available units, issuing resident correspondence, managing resident concerns, and scheduling tours.
Leasing Agent
Westland Real Estate Group
11.2019 - 06.2020
PCA Personal Care Assistant
Quality Service
11.2018 - 12.2019
Lifeguard
Wyndham Grand Desert Resort
05.2019 - 06.2019
Leasing Consultant
EMSER TILE
11.2018 - 06.2019
Education
High school diploma -
Valley High School
Skills
- Paycom
- Yardi
- Bilingual (English & Spanish) fluent and can read/write in both languages
- Microsoft / Excel / Word / PowerPoint / Docs / Forms
- Administrative Assistant (5 years)
- Data Entry (5 years)
- Fair Housing Regulations
- Customer service
- Microsoft Excel Services
- Organizational skills
- Social media management
- Content creation
- Time management
- OneSite
Certification
- Marijuana Establishment Card, 10/01/21, 10/01/23
- CPR/First Aid
- Driver's License
Timeline
Leasing Cross-training to APM
GREYSTAR MANAGEMENT LP
10.2023 - Current
Leasing Professional
Con Am Management
09.2021 - 10.2023
Leasing Professional
Sunrise management
08.2020 - 09.2021
Leasing Agent
Westland Real Estate Group
11.2019 - 06.2020
Lifeguard
Wyndham Grand Desert Resort
05.2019 - 06.2019
PCA Personal Care Assistant
Quality Service
11.2018 - 12.2019
Leasing Consultant
EMSER TILE
11.2018 - 06.2019
High school diploma -
Valley High School
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