Jason Vela Arines
San Antonio,TX
Summary
Highly competent Airport Operations Manager with significant experience in managing daily airport operations, ensuring compliance with federal regulations, and coordinating emergency response plans. Strong leadership skills complemented by proven ability to improve operational efficiency and safety standards. Successfully implemented strategic initiatives that enhanced customer service and optimized resource allocation in previous roles.
Overview
7
7
years of professional experience
Work History
Airport Operations Manager/ Training Supervisor
ClearedDirect, LLC.
Austin, TX
04.2022 - Current
- Oversee airport operations ensuring compliance with security protocols, enhancing passenger safety.
- Manage incident response, providing effective solutions to maintain operational continuity.
- Spearhead airport security protocols, enhancing passenger safety and operational efficiency.
- Lead team efforts to streamline processes, reducing delays and improving threat detection.
- Developed training programs for new staff on operational procedures.
- Maintained records of operational activities such as flight schedules, passenger counts, cargo volumes.
- Collaborated with management to identify training needs aligned with organizational goals.
Automotive Sales Associate
Howdy Honda
Austin, TX
10.2020 - 04.2022
- Enhanced showroom layout, boosting sales through strategic vehicle placement.
- Organized test drives, increasing customer engagement and purchase likelihood.
- Developed promotional materials, improving online visibility and attracting buyers.
- Upsold additional products, significantly increasing revenue opportunities.
- Built strong customer relationships, enhancing satisfaction and loyalty.
Customer Service Representative
Home Depot
Bastrop, TX
08.2018 - 10.2020
- Enhanced customer loyalty by delivering outstanding service, boosting repeat business significantly.
- Built strong client relations through consistent support, resulting in measurable satisfaction.
Education
High School Diploma -
Bastrop High School
Bastrop, TXSkills
- Customer Service
- Microsoft Excel
- Merchandising
- Supervising
- Cash Handling
- Report Writing
- Emergency Response
- Time Management
- Training Development
- Airport security
- Strategic planning
- Paycom
References
Mauri Gonzales, Home Depot, Gonzalesmauri17@gmail.com, 5127981020
Languages
Spanish, Native
Timeline
Airport Operations Manager/ Training Supervisor
ClearedDirect, LLC.
04.2022 - Current
Automotive Sales Associate
Howdy Honda
10.2020 - 04.2022
Customer Service Representative
Home Depot
08.2018 - 10.2020
High School Diploma -
Bastrop High School