Hi, I’m
RACHELLE SOLOMON
Lansdale,PA
Summary
Results-driven, energetic professional experienced in both technical and non-technical, fast-paced team environments. Engaging and personable with a track record of increasing sales, revenue, and increasing business opportunities through dynamic marketing strategies, sharp communication skills, and dedication to customer service.
Overview
13
years of professional experience
Work History
OnSIP Sunnyvale, CA
Account Executive
10.2021 - Current
Job overview
- Drove new business development through networking, leads generated through Hubspot & Salesforce, canvassing, and referrals.
- Identified client business needs by gaining understanding of goals, objectives, and processes.
- Prepared forecasts and managed sales cycle from first contact to established customer sale and maintained solid customer base.
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Exceeded revenue targets.
- Stayed abreast of competitive landscape and emerging technologies to best position brand in global marketplace.
- Collaborated with key decision makers to identify opportunities and develop ideas to deliver sales results.
- Prepared sales presentations or proposals to explain product specifications or applications.
OnSIPNew York, NY
Client Experience Analyst
12.2015 - 10.2021
Job overview
- Delivered technical sales presentations to prospects and presented benefits and value of products.
- Provided technical troubleshooting & problem solving for clients and identified technical factors impacting interface performance.
- Captured opportunities for additional sales during project implementation and rollout with new and existing accounts.
- Oversaw detailed program rollout from initiation to production and sustainment.
- Recommended changes, improvements, or enhancements to product development team based on customer feedback.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided sales forecasts for product sales opportunities within assigned accounts.
- Demonstrated leadership by making improvements to work processes and helping to train others.
American Dental DesignsMontgomeryville, PA
Director of Client Relations
12.2013 - 12.2015
Job overview
- Built relationships with customers to establish long-term business growth.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenue.
- Supervised, coached, and promoted the success of a team of employees to maximize performance
- Supervised staff and coordinated staff sales meetings to discuss developmental strategy, best practices, and process improvements.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Prepared and implemented strategic growth plans for territory based on company goals and expectations.
- Encouraged cross-selling of additional products and services through relationship-building and acquired understanding of customer business needs.
Wissahickon School District Ambler, PA
7th Grade Learning/Emotional Support Teacher
01.2011 - 06.2011
Job overview
- Created and managed IEPs to define student learning objectives, educational strategies, and instructional methods to support goals.
- Cultivated connections and strong student rapport to foster classroom engagement and record student progress.
- Modified general education curriculum for special-needs students using various instructional techniques and technologies.
- Instructed students in core academic areas and led activities that developed students' physical, emotional, and social growth.
- Assisted struggling students to maintain progress levels by designing individualized lesson plans focused on areas for improvement.
Education
Temple University
Bachelor of Science from Elementary And Special Education
01.2011
Skills
- Sales Strategies Implementation
- K-12 Education
- Client Relationship Building
- Written and Verbal Communication
- Business Growth Opportunities
- Strategic Initiatives
- UI Improvements
- Strong Presentation Skills
- Customer Relationships
- Energetic and Personable
- CRMs (Hubspot, Zendesk, Salesforce, etc)
- Video Conferencing Products
- SIP and Networking for Voice and Video Over IP
- Revenue Generation
Community Involvement
- North Penn School Board Member
- Volunteer work raising money for children's units in various hospitals
- Volunteer work for various charities
Certifications & Training
- Organizational Development Training
- Inbound Sales Certification From Hubspot Academy
- SSCA SIP Certification & SSVVP Networking For Voice & Video Over VoIP Certification From The SIP School
- Salesforce
- Hubspot
- K-12 Special Education and K-6 Teacher Certification From The State of Pennsylvania
Timeline
Account Executive
OnSIP
10.2021 - Current
Client Experience Analyst
OnSIP
12.2015 - 10.2021
Director of Client Relations
American Dental Designs
12.2013 - 12.2015
7th Grade Learning/Emotional Support Teacher
Wissahickon School District
01.2011 - 06.2011
Temple University
Bachelor of Science from Elementary And Special Education