Rachelle Taylor
Foley
Summary
To utilize my people skills and provide excellent customer service & use personal experiences as a platform.
Proficient Shift Manager knowledgeable about scheduling, money handling and team management. Adept at handling all areas of operations. Eager to develop and advance professionally into a more challenging position.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level work from home position. Ready to help team achieve company goals.
Overview
11
11
years of professional experience
Work History
Cashier
Dodges Chicken Store
Foley
03.2025 - Current
- Maintained cleanliness and organization of the dining area and entrance.
- Collaborated with kitchen staff to ensure timely service for all patrons.
- Handled guest inquiries and concerns with professionalism and care.
- Demonstrated strong interpersonal skills when interacting with customers.
- Processed customer transactions efficiently at the busy convenience store.
- Maintained accurate cash drawer to ensure balanced registers.
- Assisted customers with product inquiries and recommendations.
- Collaborated with team members to maintain store cleanliness and organization.
Shift Manager
Inspire Brand's
10.2023 - Current
- Promoted a positive work environment through open communication and constructive feedback.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Excelled in every store position and regularly backed up front-line staff.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
- Adhered to company standards and compliance requirements for operations and cleanliness of areas.
- Played an essential role in achieving store goals through strategic planning alongside upper management during regular meetings.
Overnight Grocery Clerk
Publix
12.2022 - 06.2024
- Increased efficiency in replenishing shelves by utilizing pallet jacks, hand trucks, and other equipment safely.
- Improved stock availability by diligently restocking shelves and rotating products to maintain freshness.
- Maintained safe working conditions by identifying potential hazards and reporting them to management promptly.
- Expedited shelf stocking process through effective use of handheld scanners for tracking incoming shipments accurately against received merchandise lists.
Produce Associate
Walmart
06.2022 - 02.2023
- Stocked fruits and vegetables and removed old or poor quality products.
- Maintained high standards of cleanliness throughout the produce department, adhering to all health code regulations for food handling.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Enhanced customer satisfaction by providing efficient, friendly service and maintaining a clean, organized produce section.
Deli Associate
Walmart
12.2021 - 06.2022
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Effectively managed time-sensitive tasks such as food preparation for large catering orders while balancing day-to-day responsibilities of serving customers.
- Collaborated with team members to efficiently complete daily tasks and consistently meet customer needs.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Shift Manager
Inspire Brands
04.2021 - 12.2021
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Asset Protection Host
Walmart
08.2019 - 04.2021
- Prevented loss by performing timely interventions when suspicious behavior was observed instore.
- Maintained accurate documentation of all asset protection activities, enabling prompt response to potential threats.
- Ensured compliance with company policies by conducting regular audits on operational procedures and employee conduct.
- Played a crucial role in deterring organized retail crime groups from targeting the store through proactive surveillance efforts and high visibility presence on the sales floor.
Cashier/Retail Customer Service Associate
Walmart
08.2018 - 08.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Closing Cashier
Autry Greer's
02.2015 - 06.2018
- Supported fellow team members through efficient communication, collaboration, and problem-solving techniques.
- Promoted store loyalty programs through customer engagement and highlighting program benefits at the point of sale.
- Aided inventory management with thorough knowledge of product placement, pricing, and promotions.
- Maintained clean, well-organized checkout area conducive to efficient operations and enhanced customer experience.
Education
High School Diploma -
Larkin High School
Elgin, ILSkills
- Customer Service experience in all background or employment history
- Loyalty, dedication & drive as a hardworking individual
- Excellent communication & team building skills
- Strong ability to manage multiple tasks in a pressured environment
- Cash Handling
- Customer service focus
- Employee Training
- Punctual and Reliable
- Active Listening
- Service excellence
- Interpersonal skills
Timeline
Cashier
Dodges Chicken Store
03.2025 - Current
Shift Manager
Inspire Brand's
10.2023 - Current
Overnight Grocery Clerk
Publix
12.2022 - 06.2024
Produce Associate
Walmart
06.2022 - 02.2023
Deli Associate
Walmart
12.2021 - 06.2022
Shift Manager
Inspire Brands
04.2021 - 12.2021
Asset Protection Host
Walmart
08.2019 - 04.2021
Cashier/Retail Customer Service Associate
Walmart
08.2018 - 08.2019
Closing Cashier
Autry Greer's
02.2015 - 06.2018
High School Diploma -
Larkin High School