Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rachelle Taylor

Foley

Summary

To utilize my people skills and provide excellent customer service & use personal experiences as a platform.

Proficient Shift Manager knowledgeable about scheduling, money handling and team management. Adept at handling all areas of operations. Eager to develop and advance professionally into a more challenging position.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level work from home position. Ready to help team achieve company goals.

Overview

23
23
years of professional experience

Work History

Shift Manager

Inspire Brand's
10.2023 - Current
  • Promoted a positive work environment through open communication and constructive feedback.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Excelled in every store position and regularly backed up front-line staff.
  • Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
  • Adhered to company standards and compliance requirements for operations and cleanliness of areas.
  • Played an essential role in achieving store goals through strategic planning alongside upper management during regular meetings.

Overnight Grocery Clerk

Publix
12.2022 - 06.2024
  • Increased efficiency in replenishing shelves by utilizing pallet jacks, hand trucks, and other equipment safely.
  • Improved stock availability by diligently restocking shelves and rotating products to maintain freshness.
  • Maintained safe working conditions by identifying potential hazards and reporting them to management promptly.
  • Expedited shelf stocking process through effective use of handheld scanners for tracking incoming shipments accurately against received merchandise lists.

Produce Associate

Walmart
06.2022 - 02.2023
  • Stocked fruits and vegetables and removed old or poor quality products.
  • Maintained high standards of cleanliness throughout the produce department, adhering to all health code regulations for food handling.
  • Assisted customers with price checking fruits and vegetables and finding requested items in department.
  • Enhanced customer satisfaction by providing efficient, friendly service and maintaining a clean, organized produce section.

Deli Associate

Walmart
12.2021 - 06.2022
  • Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
  • Effectively managed time-sensitive tasks such as food preparation for large catering orders while balancing day-to-day responsibilities of serving customers.
  • Collaborated with team members to efficiently complete daily tasks and consistently meet customer needs.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.

Shift Manager

Inspire Brands
04.2021 - 12.2021
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.

Asset Protection Host

Walmart
08.2019 - 04.2021
  • Prevented loss by performing timely interventions when suspicious behavior was observed instore.
  • Maintained accurate documentation of all asset protection activities, enabling prompt response to potential threats.
  • Ensured compliance with company policies by conducting regular audits on operational procedures and employee conduct.
  • Played a crucial role in deterring organized retail crime groups from targeting the store through proactive surveillance efforts and high visibility presence on the sales floor.

Cashier/Retail Customer Service Associate

Walmart
08.2018 - 08.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Closing Cashier

Autry Greer's
02.2015 - 06.2018
  • Supported fellow team members through efficient communication, collaboration, and problem-solving techniques.
  • Promoted store loyalty programs through customer engagement and highlighting program benefits at the point of sale.
  • Aided inventory management with thorough knowledge of product placement, pricing, and promotions.
  • Maintained clean, well-organized checkout area conducive to efficient operations and enhanced customer experience.

Cashier

Paradigm Investment Group
01.2012 - 07.2013
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Carhop/Cashier

Sonic Drive-In 10411 Sorrento Road
09.2008 - 02.2012
  • Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
  • Handled cash transactions accurately, ensuring proper change was given to customers.
  • Delivered change and receipts to customers in cars to maintain accurate financial records and provide customers with correct change and proof of purchase.
  • Utilized strong multitasking abilities to balance multiple responsibilities simultaneously without sacrificing quality of service.

Cashier

CVS Pharmacy
04.2006 - 04.2007
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.

Cashier

Winn Dixie Grocery Store
02.2004 - 02.2005
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.

Hostess/Cashier

Chet’s Seafood
07.2001 - 02.2003
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Education

High School Diploma -

Larkin High School
06.2000

Skills

  • Customer Service experience in all background or employment history
  • Loyalty, dedication & drive as a hardworking individual
  • Excellent communication and team building skills
  • Strong ability to manage multiple tasks in a pressured environment
  • Cash Handling
  • Customer service focus
  • Employee Training
  • Punctual and Reliable
  • Active Listening

Timeline

Shift Manager

Inspire Brand's
10.2023 - Current

Overnight Grocery Clerk

Publix
12.2022 - 06.2024

Produce Associate

Walmart
06.2022 - 02.2023

Deli Associate

Walmart
12.2021 - 06.2022

Shift Manager

Inspire Brands
04.2021 - 12.2021

Asset Protection Host

Walmart
08.2019 - 04.2021

Cashier/Retail Customer Service Associate

Walmart
08.2018 - 08.2019

Closing Cashier

Autry Greer's
02.2015 - 06.2018

Cashier

Paradigm Investment Group
01.2012 - 07.2013

Carhop/Cashier

Sonic Drive-In 10411 Sorrento Road
09.2008 - 02.2012

Cashier

CVS Pharmacy
04.2006 - 04.2007

Cashier

Winn Dixie Grocery Store
02.2004 - 02.2005

Hostess/Cashier

Chet’s Seafood
07.2001 - 02.2003

High School Diploma -

Larkin High School

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Rachelle Taylor