Shawon Napier
Waco
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Shift Manager
McDonald's
05.2024 - Current
- Responsible for leading shifts to ensure customer satisfaction and that the team meets McDonald's standards. I plan for each shift, monitor performance, and communicate with the next shift manager on a variety of things regarding the store.
Line Cook
Dickey's Barbecue Pit
05.2023 - 07.2024
Line Cook
Five Guys
11.2021 - 06.2023
- Someone who has a set station to run within the restaurant
Inventory Specialist
WIS International
03.2021 - 03.2022
- Went around different stores in different locations to properly provide count of all inventory of each store
Labor Worker
Peopleready
08.2020 - 03.2021
- Perform physical tasks such as cleaning, removing debris, loading and unloading materials, assembling and disassembling temporary structures, digging trenches, compacting earth, reading and following construction plans and blueprints and assisting skilled craftspeople with their duties
Cook/Dishwasher
Buffalo Wild Wings
09.2016 - 11.2016
- Performed culinary job duties as a cook. Fried or grilled depending on the specific order based off the guest choice from menu. Additional job duties may include keeping inventory, restocking food bins, and cleaning work stations.
Cashier/Sales Associate
Dollar Tree
01.2016 - 07.2016
- Greeting customers, ringing up purchases, handling returns, and answering questions about products, policy, and services. In some cases double as sales associate and perform job duties for both positions.
Education
High School Diploma -
Gary Job Corps
San Marcos, TX09.2025
High school diploma - undefined
Belton High School
Belton, TX12.2015
Skills
- Proficient in English
- Hospitality industry background
- Packaging optimization
- Customer service
- Culinary production
- Inventory management support
- Customer transaction management
- Retail electronics expertise
- Food Preparation
- Cleaning Experience
- Effective communication
- Cash register
- Catering (Less than 1 year)
- Sales proficiency
- Retail sales
- Cooking
- Strong organizational abilities
- Cash handling
- Time management
- Basic cooking skills
- Cash handling (1 year)
- Materials Handling
- Project scheduling management
- Mentorship development
- Opening and closing procedures
- Employee training and onboarding
- Comprehensive documentation skills
Certification
Food Handler Certification
Languages
Spanish
Limited Working
English
Native or Bilingual
Timeline
Shift Manager
McDonald's
05.2024 - Current
Line Cook
Dickey's Barbecue Pit
05.2023 - 07.2024
Line Cook
Five Guys
11.2021 - 06.2023
Inventory Specialist
WIS International
03.2021 - 03.2022
Labor Worker
Peopleready
08.2020 - 03.2021
Cook/Dishwasher
Buffalo Wild Wings
09.2016 - 11.2016
Cashier/Sales Associate
Dollar Tree
01.2016 - 07.2016
High school diploma - undefined
Belton High School
High School Diploma -
Gary Job Corps
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