Rachelle Tovar Martinez
Fort Worth,Texas
Summary
Detail-oriented and adaptable security professional with over five years of experience in loss prevention and property security. Bilingual (Spanish and English) communicator with a proven ability to handle high-pressure situations, manage risk, and ensure the safety and well-being of people and property. Adept at problem-solving, critical thinking, and providing excellent customer service. Eager to apply transferable skills to a Pharmacy Technician role, contributing to operational efficiency and exceptional patient care.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Security officer
WilliamsCouncilSGI
- Conducted regular patrols throughout the nightclub to monitor guest behavior and ensure a safe, secure environment.
- Monitored and identified potential safety issues or suspicious behavior, with a focus on high-traffic and high-risk areas.
- Maintained a visible security presence to deter disturbances and provide reassurance to staff and patrons.
- Engaged in proactive interactions, including guest screening and assistance, especially with female guests to ensure comfort and security.
- Responded quickly and effectively to incidents, including escorting disruptive individuals off the premises in a professional and non-confrontational manner.
- Collaborated with nightclub staff and management to enforce venue policies and promote a positive customer experience.
Loss Prevention Associate
Ross Dress for Less
- Greeted customers and assisted with inquiries to foster a welcoming environment.
- Monitored store operations to deter theft and manage financial transactions.
- Improved customer engagement and ensured merchandise security.
- Operated cash registers and handled daily financial transactions with accuracy.
Security Officer
Boxer Property
01.2019 - Current
- Patrol premises and monitor surveillance equipment to ensure property security.
- Respond swiftly to potential risks, report incidents, and maintain detailed records.
- Assist tenants and visitors while ensuring adherence to building safety protocols.
- Act as a first responder to emergency situations, ensuring proper escalation and resolution.
Education
Pharmacy Technician
Stepful
Fort Worth, TexasHigh School Diploma - undefined
North Crowley High School
Fort Worth, TexasMedical billing and coding
Penn Foster
Fort Worth, Texas12.2018
Skills
- Spanish
- English
- Problem-solving
- Conflict resolution
- Attention to detail
- Situational awareness
- Multitasking
- Time management
- Adaptability
- Customer service
- Communication
- Critical thinking
- Decision-making under pressure
- Pharmacy Technician
- Security and Risk Management Training
Certification
- Security and Risk Management Training
- Level two Security license
Languages
Spanish
Native or Bilingual
Timeline
Security Officer
Boxer Property
01.2019 - Current
Security officer
WilliamsCouncilSGI
Loss Prevention Associate
Ross Dress for Less
Pharmacy Technician
Stepful
High School Diploma - undefined
North Crowley High School
Medical billing and coding
Penn Foster
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