Secretary to the General Manager
D&J Piano Moving
Los Angeles
01 2017 - 09 2025
- Contributed to effective team management by maintaining open lines of communication with staff members across departments.
- Reviewed incoming correspondence for the General Manager''s attention, prioritizing urgent matters for swift resolution.
- Increased accuracy in expense tracking by meticulously managing receipts and preparing monthly financial reports for review.
- Drafted professional documents such as memos, letters, and reports on behalf of the General Manager with keen attention to detail.
- Supported the General Manager in decision-making by providing accurate data, research, and reports.
- Proactively anticipated the General Manager''s needs and provided timely assistance, ensuring their focus remained on high-priority tasks.
- Provided excellent customer service to clients by addressing inquiries promptly and professionally.
- Assisted in the preparation of presentations, ensuring high-quality visuals and clear communication of key points.
- Streamlined project management tasks such as tracking deadlines and monitoring progress toward team goals.
- Managed executive calendar to maximize time utilization and ensure timely attendance at important meetings.
- Maintained a professional atmosphere within the office space through careful organization and cleanliness standards enforcement.
- Answered high volume of phone calls and email inquiries.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Transcribed phone messages and relayed to appropriate personnel.
- Handled confidential information in professional manner.