Rachel Lynn Michalski

Work History

Interior Designer

Infinite Dwellings

01.2014 - Current

Provide professional design development and coordination of product research and specifications for custom residential Homes, Multi-family and mixed use facilities, commercial spaces and space planning
Identify, establish, and maintain sound-working relationships with qualified contractors, vendors, suppliers, and craftspeople required in executing interior and exterior projects
Design research and selection of materials, finishes and furniture
Ensure projects stay on budget and on schedule per contractual agreements with multiple contractors.
Designed custom furniture adapted to floor plans, working closely with multiple furniture vendors.
Inspected contractor and sub-contractor work to verify construction met quality standards and complied with building codes.
Researched zoning laws and building codes to verify conformance with regulatory agencies.
Researched materials to determine appropriate selection for projects.
Reviewed technical drawings developed by CAD technicians and drafters.
Communicated with vendors and contractors to incorporate input into project designs.
Attended team meetings to resolve technical and project issues and review project schedules.
Reviewed contractor proposals to determine favorable partnerships for on-time and under-budget project completion.
Verified construction documentation to meet client requirements and vision.
Filed construction permits to receive approval from local municipalities.

Interior Designer/Showroom Sales

Macadam Flooring And Design

01.2012 - 08.2014

Renovated marketing program for greater client outreach, resulting in new business development
Designed layout of new architectural office space to provide creative work environment for architects and draftsmen
Managed tenant improvement negotiations with leasing agents
Coordinated inspection process during tenant improvements to ensure deadlines were met
Organized IT infrastructure, telecom and server reinstallation minimizing downtime during relocation process
Renegotiated all vendor contracts reducing overall operating expenses by 15% in first 6 months with firm
Reorganized operational workflow by updating templates, purging outdated materials and documents, organizing drawing archives, and updating server files
Formulated, wrote, and implemented new employee review processes
Management/Supervision
Directed recruitment and retention of 300 man regional employee staff
Managed employee evaluation improvement process with training and coaching sessions
Regularly achieved operational objectives and exceeded sales quotas
Recruited quality employees for district of eight stores, significantly reducing open positions by 75%
Successfully developed annual sales plans for individual staff members to boost overall volume by 35% exceeding company quota by 1.8 million
Provide professional design development and coordination of product research and specifications for custom residential homes, Meeting with homeowners to customize selections
Design research and selection of materials and finishes
Conducted client consultations to understand requirements and preferences.
Consulted with clients to determine architectural preference to meet overall design goals.
Oversaw installation of finishes, furniture and other design elements to control final product.
Developed key client relationships, providing design solutions that met needs and budgets without compromising quality or design intent.
Selected furniture, lighting and accessories to enhance design concepts.
Researched and stayed current on industry trends to incorporate new products into designs.
Determined personalized needs, tastes and design preferences through thorough client consultations.
Illustrated visual concepts during client presentations through detailed plans and sketches.
Specified appropriate products and materials to meet project objectives and design scheme.
Collaborated with contractors and suppliers for smooth execution of design plans.
Researched and stayed current on industry trends to incorporate new products into designs
Interfaced effectively with contractors and vendors to resolve issues and discuss ideas
Skilled at working independently and collaboratively in a team environment.

Interior Architect/Office Manager

TSA Architects pllc

01.2004 - 01.2009

Provide professional design development and coordination of product research and specifications for custom residential Homes, Multi-family and mixed used facilities including assisted living facilities
Design research and selection of materials, finishes and furniture
Assist in identification, quantification and classification of products per client specifications
Communicate clearly and consistently with management and project managers on status of anything affecting their project
Oversee logistics associated with design materials relating to projects including purchasing, shipping and transportation of goods and materials, as required by project site managers
Coordinate scheduling, planning and implementation of identified projects funded through annual budgets using highest quality services and components at best possible price
Write contracts relating to installation of design items.
Assisted in organizing and overseeing assignments to drive operational excellence.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Established team priorities, maintained schedules and monitored performance.
Updated reports, managed accounts, and generated reports for company database.
Developed and maintained successful relationships with vendors, suppliers and contractors.
Maintained computer and physical filing systems.
Reported to senior management on organizational performance and progress toward goals.

Area Manager

Disney Retail Stores

05.2003 - 01.2004

Oversaw daily operations for multiple stores
Managed over 5 million in hard lines and soft lines while remodeling Disney home stores into Disney kids at play stores within one year deadline.
Optimized team performance with newly implemented sales and merchandising procedures.
Dedicated to expanding client bases by building lasting relationships.
Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
Transformed underperforming teams into productive, profitable teams.
Optimized in-store merchandising and monitored inventory availability to increase sales.
Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team.
Modeled best practices for sales and customer service.
Held meetings with director to identify techniques to overcome sales obstacles.
Drove revenues and team morale by developing and deploying sales contests.
Brought in exceptional candidates to boost team productivity and operational efficiency.
Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations
Coordinated with other district managers to actualize performance improvement strategies
Conducted training sessions to educate employees on best practices and procedures to increase profitability
Managed inventory and reduced shrinkage by 28% through detailed monitoring of daily operations and stock
Resolved conflicts promptly to promote positive environment for customers
Dedicated to expanding client bases by building lasting relationships
Supervised 7 locations to enforce high-quality standards of operation

District Merchandising Manager

Victoria’s Secret Stores

01.2000 - 05.2003

Responsible for new store openings, floor set design coordinator for company wide launches of new products
Established product launch and sales strategy design, training, and implementation for multi- store District
Maintained top 3rd rank among all US districts by driving Q4 sales over $21 million
Ranked in top 1% percentile nationally of 1,013 total stores.
Assessed areas of service concern and developed improvement plans.
Monitored inventory levels and avoided shortages with timely replenishment of stock.
Completed monthly profit and loss performance reports.
Introduced cost-saving initiatives to reduce losses and increase profit margin
Directed sales support staff in administrative tasks to help sales reps close deals

Store Manager

BEBE Stores

01.1998 - 01.2000

Exceeded sales projections by 5% within first month as store manager
Successfully reduced shrink through implementation of loss prevention strategies saving over $35,000 in 4 months
Developed individual training and development programs for sales staff and management candidates reducing turnover significantly
Implemented annual sales plan to boost store sales volume from 2.7 million to 3.5 million in first year as store manager
Merchandising fixture
Approved regular payroll submissions for employees
Mitigated business risks by working closely with staff members and assessing performance

Inside Sales Representative

King Merchandising Concepts

01.1996 - 01.1998

Merchandising and fixture sales manager
Serviced over 200 accounts such as Nordstrom’s, Nike, R.E.I., Eddie Bauer, Gene Juarez and Starbucks
Responsibilities includes store design, client services, sales quote research, preparation and order processing
Designed custom fixtures for new Nike flagship store and R.E.I stores.
Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Developed and implemented sales strategies to increase customer loyalty and retention.
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Selected correct products based on customer needs, product specifications and applicable regulations.
Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
Developed and maintained strong working relationships with professionals within assigned territory.
Met with customers to discuss and ascertain needs, tailor solutions and close deals
Recorded accurate and efficient records in customer database
Quoted prices, credit terms and other bid specifications
Informed customers of promotions to increase sales productivity and volume

Summary

Overview

Work History

Interior Designer

Interior Designer/Showroom Sales

Interior Architect/Office Manager

Area Manager

District Merchandising Manager

Store Manager

Inside Sales Representative

Education

Liberal Arts

BA - Interior Design

Skills

Work Availability

Timeline

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