Rachida Hassan
Orlando,FL
Summary
Results-driven marketing professional with a strong background in customer satisfaction and sales enhancement, seeking a role in timeshare marketing. Leveraging experience as an Operations Manager at Avis Budget Group to drive innovative marketing strategies. Skilled in building business networks, effective communication, and introducing new concepts to boost sales. Demonstrates adaptability, problem-solving prowess, and a track record of achieving departmental goals through outstanding productivity and leadership.
Overview
24
24
years of professional experience
Work History
Sales Agent
Bluegreen Resort Vacation Club
03.2018 - 05.2024
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Spoke to customers in native language to increase loyalty and establish relationships.
- Assisted call-in customers with questions and orders.
Operation Manager
Avis Budget Group
03.2000 - 09.2017
- Responsible for directing all aspects of daily management operations including sales, customer service and account development.
- Review and prepare several reports such as daily business reports and location performance reports.
- Maintain all necessary logs and records required, submit statistics as required.
- Answer phone calls, resolving overdue rentals and responding to customer questions and complaints while providing outstanding customer service.
- Meets departmental goals regarding productivity and customer service.
Education
Bachelor of Science - Business Management
University of Mohammed V
Kenitra, MoroccoSkills
- Organizational and business networking
- Effective verbal and written communication
- Strong work ethic and productivity
- Innovative problem-solving
- Adaptability and perseverance
- Confident in introducing new concepts
Languages
Arabic
Native or Bilingual
Timeline
Sales Agent
Bluegreen Resort Vacation Club
03.2018 - 05.2024
Operation Manager
Avis Budget Group
03.2000 - 09.2017
Bachelor of Science - Business Management
University of Mohammed V
Similar Profiles
Tyree WilsonTyree Wilson
Housekeeper at Bluegreen 39 Vacation ClubHousekeeper at Bluegreen 39 Vacation Club
SODNET MASSILLONSODNET MASSILLON
MAINTENANCE TECHNICIAN ENGINEER at MARRIOTT RESORT VACATION CLUBMAINTENANCE TECHNICIAN ENGINEER at MARRIOTT RESORT VACATION CLUB
Alicia ShiratoAlicia Shirato
Sr. In-House Sales Manager at Bluegreen Vacation ResortsSr. In-House Sales Manager at Bluegreen Vacation Resorts