Summary
Overview
Work History
Education
Skills
community service work donating time, resources and supplies to Runway 4 Recovery.
Timeline
Generic

Racine Bell

Boston,MA

Summary

Reliable and upbeat Beauty Advisor who has been successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, visual merchandising and cleaning standards. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Well-versed in processing accurate sales transactions and providing phenomenal customer service. Detail-oriented with superior work ethic.

Hardworking and experienced young professional with strong customer service skills eager to secure a full-time sales position within the beauty industry. Ready to help team achieve company goals and a willingness to take on added responsibilities to meet those team goals.

Passionate about the overall sales experience and successful at promoting customer loyalty, satisfaction and attention to individual needs.

Overview

9
9
years of professional experience

Work History

Beauty Sales Associate

Estee Lauder
Boston, MA
03.2024 - Current
  • Increased beauty product sales by providing personalized consultations and recommendations to clients.
  • Built a loyal clientele base by offering tailored recommendations based on individual preferences and skin types.
  • Maintained a clean, organized work area which facilitated efficient client interactions and helped to maintain a professional store image.
  • Enhanced customer satisfaction through effective product demonstrations and makeup application techniques.
  • Jo Malone beauty ambassador and freelancer (part-time)
  • La Mer skincare sales consultant (part-time)

Beauty Advisor

Neiman Marcus Group, Inc
Boston, MA
05.2021 - 02.2024
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
  • Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
  • Processed payments, entering sales in register for prompt customer service.

Supervisor

Fashioning Group
Boston, MA
09.2020 - 02.2021
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Banking, opening and closing procedures
  • Shipping and receiving
  • Handled the store closure and relocation in 2021

Front Desk Receptionist

Pyara Aveda Spa & Salon
Cambridge, MA
05.2020 - 09.2020
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.

Sales Associate

Uno De 50
Boston, MA
04.2019 - 04.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Top seller for my district (luxury jewelry)
  • Weekly Inventory
  • Visual Merchandiser

Senior Skincare Advisor

Fresh
Boston, MA
05.2016 - 12.2018
  • Met sales goals by building customer relations and recruiting new customers, increasing likelihood of repeat business.
  • Planned monthly events for the store to generate more foot traffic.
  • Examined merchandise and took inventory to identify items to be reordered and replenished. Inventory and Stock
  • Delivered unprecedented service to clients through personalized consultations, making experience unique for each client.
  • Makeup applications and skincare consultations
  • Won an Alchemist leadership award in September 2018
  • Provided trainings for our team and fragrance product knowledge

Education

Bachelor of Arts - Criminal Justice

Suffolk University
Boston, MA
05.2006

No Degree - Pre-Law

Syracuse University
Syracuse, NY
08.2001

Skills

  • Upselling strategies
  • Client Relationship Building
  • Guest Services
  • Customer loyalty
  • Product Demonstration
  • Makeup Application
  • Social Media Promotion
  • Fragrance Profiling
  • Retail Merchandising
  • Register Opening and Closing
  • Attention to Detail
  • Strong Communication and Interpersonal Skills
  • Team Leadership
  • Inventory and Stocking
  • Store Organization

community service work donating time, resources and supplies to Runway 4 Recovery.

I have always given back to my local community here in Boston, MA. I have a passion for service and philanthropy that started when I was a young girl in Girl Scouts. I have worked with several groups such as the Women's Lunch Place, Rosie's Shelter, Runway 4 Recovery which helps cancer survivors and their  families as well as children's literacy programs that help to donate books and also reading to classrooms for storytime. One of my favorite groups has been Habitat For Humanity as I have gone to several states to help build homes for the less fortunate.

I am currently still involved with Runway 4 Recovery to this day as it allows me to utilize my makeup artistry skills for a good deed. My service helps many women and children feel their very best at no cost to them as they have a day of "Glam" for the fashion showcase that they get to walk in for a good  cause. I also help with donating supplies for the backstage makeup room and I hand out skincare samples and goody bags to all the recipients. 

Timeline

Beauty Sales Associate

Estee Lauder
03.2024 - Current

Beauty Advisor

Neiman Marcus Group, Inc
05.2021 - 02.2024

Supervisor

Fashioning Group
09.2020 - 02.2021

Front Desk Receptionist

Pyara Aveda Spa & Salon
05.2020 - 09.2020

Sales Associate

Uno De 50
04.2019 - 04.2020

Senior Skincare Advisor

Fresh
05.2016 - 12.2018

Bachelor of Arts - Criminal Justice

Suffolk University

No Degree - Pre-Law

Syracuse University
Racine Bell