Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shiva Ghahremani

Plano,TX

Summary

Results-oriented sales professional with a proven history of exceeding Sales targets achieved at all my jobs through effective upselling and client relationship management. Known for working fast, with meticulous detail, and strong organizational skills. Adept at fostering teamwork and enhancing customer loyalty by delivering engaging product demonstrations and tailored solutions. Experienced in dynamic retail environments, skilled in transactions, merchandising, and ensuring high customer satisfaction through effective problem resolution.

Overview

12
12
years of professional experience

Work History

Beauty Sales Associate

Target
09.2022 - 03.2025
  • Maintained a clean, organized work area which facilitated efficient client interactions and helped to maintain a professional store image.
  • Enhanced customer satisfaction through effective product demonstrations and makeup application techniques.
  • Assisted in inventory management, ensuring adequate stock levels for high-demand beauty items.

Sales Expert

Dillard's
08.2019 - 09.2021
  • Exceeded sales targets consistently by identifying new opportunities and successfully closing deals.
  • Fostered a collaborative environment within the team, promoting effective communication and teamwork towards shared goals.
  • Delivered engaging product demonstrations that showcased unique value propositions to prospective customers.
  • Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
  • Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
  • Established long-term relationships with clients, leading to increased repeat business and customer loyalty.

Department Manager

Walmart
04.2013 - 08.2019
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.

Education

Associate Degree In Graphic Design -

University Out of Country
Iran

Skills

  • Upselling strategies
  • Client relationship building
  • Guest services
  • Customer loyalty
  • Branding
  • Teamwork and collaboration
  • Problem-solving
  • Friendly and outgoing
  • Time management
  • Customer assistance
  • Money handling
  • Product knowledge

Timeline

Beauty Sales Associate

Target
09.2022 - 03.2025

Sales Expert

Dillard's
08.2019 - 09.2021

Department Manager

Walmart
04.2013 - 08.2019

Associate Degree In Graphic Design -

University Out of Country

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