Hi, I’m
Racine Mitchell
Rio Rancho,NM
Summary
Dynamic Health Coordinator with proven expertise at Health Care Service Corporation, excelling in healthcare management and relationship building. Adept at enhancing customer experiences by effectively resolving complex medical benefit inquiries and improving care coordination. Recognized for reliability and critical thinking, driving quality improvement in patient care services.
Overview
4
years of professional experience
Work History
Health Care Service Corporation
Health Coordinator
08.2023 - 10.2024
Job overview
Helping Medicare customers with their traveling benefits, scheduling appointments also helping them find a care coordinator and an assigning a care coordinator if they request one.
Health Care Service Corporation
Health Advocate
03.2021 - 08.2023
Job overview
Helping customers with their Medical benefits, including the billing, helping them with their claims and also pharmacy questions.
Education
Kirkland Central High SchoolKirtland, NM
High School Diploma from General Studies
05.2007
Skills
- Acute care
- Infection control
- Healthcare management
- Quality improvement
- Reliability
- Excellent communication
- Critical thinking
- Organizational skills
- Team collaboration
- Active listening
- Relationship building
Timeline
Health Coordinator
Health Care Service Corporation
08.2023 - 10.2024
Health Advocate
Health Care Service Corporation
03.2021 - 08.2023
Kirkland Central High School
High School Diploma from General Studies
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