Racine Taylor
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced Life Coach versed in guiding individuals to build useful life skills and manage challenging circumstances. Compassionate and energetic with in-depth understanding of coaching processes, documentation requirements and available resources.
Overview
12
12
years of professional experience
Work History
Customer Service Representative
Adidas, Iquor
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Driver
Lyft And Uber
08.2023 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
Reiki Master
Essential Essense
03.2021 - Current
- Built and maintained therapeutic relationships, fostering positive, supportive and empowering client environments.
- Maintained client confidentiality to protect patient privacy.
- Utilized evidence-based techniques to deliver successful treatment.
- Performed assessments to evaluate clients' mental health status, needs and goals.
- Attended continued education sessions to maintain professional standards and stay up-to-date with new developments.
- Conducted follow-up assessments to monitor clients' progress and adjust treatment plans as necessary.
- Educated clients and families on mental health issues to promote understanding and support.
- Developed treatment plans to outline steps necessary for clients to achieve goals.
Voice Artist
Ascension Audio
09.2019 - Current
- Introduced shows on air and announced station breaks, commercials and public service information.
- Utilized physical and vocal techniques to portray characters .
- Maintained professional attitude and demeanor at all times.
- Sought out auditions for different roles, arriving on well-prepared.
- Developed characters through improvisation and script analysis.
- Applied techniques, using sense memory, character analysis and script analysis to bring characters to life.
- Interpreted scripts to create believable characters.
- Conducted warm-up exercises prior to performances to increase focus and energy.
Life Coach
YMCA Child Development Center
05.2017 - 07.2019
- Encouraged clients to set and achieve reasonable goals on weekly basis.
- Helped clients build life management and coping skills to handle daily needs and specific stressors.
- Connected clients with available resources to improve plan success.
- Facilitated group sessions and learning discussions to further objectives.
- Facilitated group sessions and learning discussions to further objectives.
Front and Back Office Medical Assistant
Urgent Care
09.2011 - 11.2013
- Created new patient charts and scanned documentation before and after appointments into EHR system.
- Collected deductibles and copays to post money to patient accounts.
- Assessed calls and inquiries to prioritize services based on medical emergencies.
- Protected patients' rights by maintaining confidentiality of medical, personal and financial information.
- Facilitated patient flow by notifying provider of patients' arrival, being aware of delays and communicating with patients and clinical staff.
- Verified patient information by interviewing patient, recording medical history and confirming purpose of visit.
Education
Medical Administrative - Medical /Administrative Assistant
Ohio Business College
Elyria, OH05.2009
Associate in Business Management - Accounting And Business Management
American National University
Columbus11.2020
Certified Life Coach
IAP Career College
Princeton, NJ01.2022
Healing Arts - Usui System of Natural Healing
The Reiki Center For Healing Arts
Columbus09.2021
Radio Television And Broadcasting Diploma - Digital Communications And Media
Ohio Media School
Columbus, OH03.2023
Skills
- Paperwork Processing
- Account Updating
- Personal Development Sessions
- Social Work Processes
- Goal Setting
- Passenger Transportation
- Revenue Generation
- Vocal Tone
- Vocal Performance and Singing
- Informative Presentation
Accomplishments
- Building a non profit to give back to the community through effectively helping with meal prep ,events and programs for the youth.
Timeline
Driver
Lyft And Uber
08.2023 - Current
Reiki Master
Essential Essense
03.2021 - Current
Voice Artist
Ascension Audio
09.2019 - Current
Life Coach
YMCA Child Development Center
05.2017 - 07.2019
Front and Back Office Medical Assistant
Urgent Care
09.2011 - 11.2013
Customer Service Representative
Adidas, Iquor
Medical Administrative - Medical /Administrative Assistant
Ohio Business College
Associate in Business Management - Accounting And Business Management
American National University
Certified Life Coach
IAP Career College
Healing Arts - Usui System of Natural Healing
The Reiki Center For Healing Arts
Radio Television And Broadcasting Diploma - Digital Communications And Media
Ohio Media School
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