Racquel Campbell
Sanford
Summary
Hardworking customer service Rep, bringing over 10 years of experience meeting customer needs in front-facing customer service roles. Skilled at listening to customers, meeting productivity targets and maintaining current knowledge of company offerings. Offering empathy, reliability and enthusiasm for satisfying customers.
Overview
10
10
years of professional experience
Work History
Customer Service Representative
Allegiant Airlines
03.2023 - 08.2025
- Assisted passengers with check-in, boarding, and seat assignments.
- Provided superior customer experience to build loyalty.
- Handled payments, ticket changes, and travel adjustments accurately.
- Responded to customer inquiries with accurate information on flights.
- Resolved customer concerns quickly to ensure smooth travel experiences.
- Maintained accurate records of passenger data and special accommodations.
Cashier
Bed Bath & Beyond
05.2019 - 11.2022
- Processed cash, credit, and debit transactions accurately while balancing register daily.
- Assisted customers with product returns, exchanges, and purchases to ensure positive shopping experience.
- Maintained knowledge of promotions, store policies, and product locations to support efficient service.
- Restocked merchandise, organized displays, and kept checkout areas clean to support store operations.
- Delivered friendly, professional customer service while handling high-volume transactions.
Front End Cashier
Marshalls Stores, Inc.
09.2015 - 04.2019
- Processed customer purchases, returns, and exchanges accurately while maintaining balanced cash drawer.
- Delivered friendly, professional service by greeting customers and assisting with product inquiries.
- Supported loss prevention by adhering to company policies and monitoring transaction accuracy.
- Maintained knowledge of sales, promotions, and store policies to provide helpful information to customers.
- Assisted with merchandising by restocking items and organizing displays to enhance store presentation.
Education
Medical Assisting -
Florida Technical College
DeLand, FL2015
High School Diploma -
Palm Beach Central High School
Wellington, FL2012
Skills
- Customer engagement
- Transaction processing
- Conflict resolution
- Payment handling
- Record maintenance
- Product knowledge
- Team collaboration
- Merchandising support
- Attention to detail
- Time management
Timeline
Customer Service Representative
Allegiant Airlines
03.2023 - 08.2025
Cashier
Bed Bath & Beyond
05.2019 - 11.2022
Front End Cashier
Marshalls Stores, Inc.
09.2015 - 04.2019
Medical Assisting -
Florida Technical College
High School Diploma -
Palm Beach Central High School
Similar Profiles
Timothy PolsterTimothy Polster
Analyst, Production Control at Allegiant AirlinesAnalyst, Production Control at Allegiant Airlines
Matthew MurphyMatthew Murphy
Social Media Support Specialist/Customer Relations Representative at Allegiant AirlinesSocial Media Support Specialist/Customer Relations Representative at Allegiant Airlines
Gary L. WilliamsGary L. Williams
Aviation Dispatcher at Allegiant AirlinesAviation Dispatcher at Allegiant Airlines
Natalia SadburyNatalia Sadbury
Assistant Program Director at Gulf Coast JFCSAssistant Program Director at Gulf Coast JFCS
Daphne DewDaphne Dew
Certified Martial Arts Instructor at Tiger-Rock Martial Arts of SanfordCertified Martial Arts Instructor at Tiger-Rock Martial Arts of Sanford