Racquel Daza
Los Angeles,CA
Summary
Organized and dependable sales specialist successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Inside Sales Specialist
Zodax
05.2017 - Current
- Assist VP of Sales in training new hires, while overseeing the whole in-house sales team making sure sales process is being followed.
- Analyze sales reports to determine various purchasing patterns.
- Review YTD purchases to determine best sellers and provide valuable information to clients.
- Streamlined the sales process by implementing CRM software to track lead progress, organize customer information, and monitor sales performance.
- Answered customers' questions regarding products, prices, and availability.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Increased sales revenue by efficiently managing a high volume of inbound leads and promptly responding to customer inquiries.
- Generated detailed reports outlining individual performance metrics for review at quarterly evaluations.
- Partnered with outside sales teams to coordinate joint efforts on key accounts and expand overall market presence.
Hostess/Server
Coco's Bakery Restaurant
06.2016 - 08.2017
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Production Designer
Daily Sundial
09.2015 - 02.2016
- Executed designs that adhered to overall creative vision and direction.
- Used InDesign to work on layout and utilized Photoshop to ensure any photos being used on layout were edited properly
- Worked with the rest of the team on making sure written contributions were proofread and ready to be inserted onto layout
Education
Bachelor's of Science - Marketing
California State University, Northridge
05.2019
Skills
- Analytical problem solver
- B2B sales
- Order management
- Client retention
- CRM proficiency
- Customer relationship building
- Key relationship management
- Sales pipeline management
- Customer service
- Attention to detail
Timeline
Inside Sales Specialist
Zodax
05.2017 - Current
Hostess/Server
Coco's Bakery Restaurant
06.2016 - 08.2017
Production Designer
Daily Sundial
09.2015 - 02.2016
Bachelor's of Science - Marketing
California State University, Northridge
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