Precise and engaging Billing Specialist executes flawless invoicing for products and services. Consistent high-achiever leverages computerized invoicing tools to streamline processes. Dedicated to employing innovative and traditional practices to collect past-due receivables.
Hi, I’m
Racquel Johnson
Freeport,NY
Summary
Overview
3
years of professional experience
Work History
Brinco Mechanical Management ServicesFreeport, NY
Invoicing Specialist
05.2023 - Current
Job overview
- Reviewed customer invoices for accuracy and completeness, ensuring all required information was present.
- Resolved invoice discrepancies by obtaining additional information from customers and vendors.
- Managed collection efforts on past due accounts via phone calls, emails or letters.
- Generated and processed invoices in accordance with billing cycles.
AppleHuntington Station, NY
Specialist
11.2021 - 04.2023
Job overview
- Followed all company policies and procedures to deliver quality work
- Educated customers about product features and benefits to aid in selecting the best options for each individual's needs
- Attend training programs to deepen professional skillset and assisted in training fellow store associates on existing and new products
- Maintained current knowledge of evolving changes in the marketplace
- Set and achieved company-defined sales goals such as Apple Trade-Ins, Connecting Carriers, and AppleCare attachments to iPhone Sales.
Garden OB/GYN Corporate OfficePlainview, NY
Medical Office Secretary
05.2021 - 08.2021
Job overview
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability
- Used knowledge of medical terminology to transcribe patient information from written copy, electronic equipment, or verbal direction
- Registered new patients in electronic medical records before appointment scheduling
- Obtained payments from patients and scanned identification and insurance cards
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Allied Physicians Group - Pediatric Health AssociatesPlainview, NY
Medical Receptionist
09.2020 - 05.2021
Job overview
- Answered multi-line phone system to respond to inquiries and transfer calls to the correct departments and personnel
- Greeted guests at the front desk and engaged in pleasant conversations while managing the check-in process
- Coordinated patient scheduling, check-in, check-out, and payments for billing
- Checked patient insurance, demographic, and health history of keeping information current
- Followed all necessary protocols to ensure a clean and efficient reception area.
Education
SUNY Broome Community CollegeBinghamton, NY
Associate of Arts
01.2026
University Overview
Hunter Business SchoolLevittown, NY
Medical Office Administration Certificate from Medical Billing
03.2022
University Overview
Skills
- Customer Service
- Data Entry
- Telephone Skills
- Typing, 40 WPM
- Account Management
- Insurance Verification
- Client Scheduling
- Microsoft Office
- Google Workspace
- QuickBooks
- Medical Terminology
- EMR Knowledge
- HIPAA Guidelines
- Security Awareness
- Payment Collection
Personal Information
Personal Information
Title: MEDICAL OFFICE PROFESSIONAL
Timeline
Invoicing Specialist
Brinco Mechanical Management Services
05.2023 - Current
Specialist
Apple
11.2021 - 04.2023
Medical Office Secretary
Garden OB/GYN Corporate Office
05.2021 - 08.2021
Medical Receptionist
Allied Physicians Group - Pediatric Health Associates
09.2020 - 05.2021
SUNY Broome Community College
Associate of Arts
Hunter Business School
Medical Office Administration Certificate from Medical Billing