Shederia Watson
Stockbridge ,GA
Summary
Adept at driving operational efficiency, I excelled in cash flow management and dispute resolution at Delta Flight Products. Leveraging skills in account reconciliation and customer service, I significantly enhanced payment processing accuracy. My proactive approach and ability to exceed performance targets underscore my commitment to excellence and teamwork.
Overview
16
16
years of professional experience
Work History
Invoicing Specialist
Delta Flight Products
06.2023 - 12.2024
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Monitored outstanding invoices and performed collections duties.
- Managed invoicing and payment processing operations.
- Executed billing tasks and recorded information in company databases.
- Handled account payments and provided information regarding outstanding balances.
- Maintained detailed records of customer payments and billing adjustments.
- Interacted with customers to resolve billing disputes and respond to inquiries.
- Verified accuracy of billing data and corrected discrepancies.
- Collaborated with customers to resolve disputes.
- Audited and corrected billing and posting documents for accuracy.
Warehouse Manager
Kuehne + Nagel
05.2019 - 04.2023
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
- Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
Seasonal Supervisor(CTHO Postal Project)
XPO Logistics
11.2018 - 12.2018
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Cultivated positive relationships with vendor to deliver timely and cost-effective supply of services and materials.
- Generated reports detailing findings and recommendations.
Temp Overnight Administrative Assistant
SYSCO Food Services
05.2018 - 10.2018
- Maintained inventory of office supplies and placed orders.
- Assisted coworkers and staff members with special tasks on daily basis.
- Established administrative work procedures to track staff's daily tasks.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
Export Specialist
Boeing
08.2016 - 05.2018
- Completed AES filings for U.S. Customs exports requirements, prepared letters of credit and put together export declarations.
- Followed requirements and regulations for dangerous goods handling.
- Verified shipments against documents to maintain accuracy.
- Documented waybill data and dimensions and weights of cargo in computer database.
- Maintained up-to-date knowledge of US customs regulations and international trade laws.
- Applied standard tables and knowledge of law to calculate duty and tariff payments of each shipment.
- Advised customers on transportation options, types of carriers or shipping routes.
Data Analyst
PNC
02.2014 - 07.2016
- Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
- Produced monthly reports using advanced Excel spreadsheet functions.
- Utilized data visualization tools to effectively communicate business insights.
- Used statistical methods to analyze data and generate useful business reports.
- Identified patterns and trends in large data sets and provided actionable insights.
- Developed customized reports, summarizing and presenting data in visually appealing format.
- Analyzed data to identify root causes of problems and recommend corrective actions.
Office Manager
Vision of Greatness
10.2012 - 01.2014
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Defined clear targets and objectives and communicated to other team members.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Established team priorities, maintained schedules and monitored performance.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Merchandiser
Premium Retail
01.2011 - 10.2012
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Verified products appeared at correct locations in proper quantities.
Store Manager
Avenue Stores
02.2009 - 01.2011
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Supervised guests at front counter, answering questions regarding products.
- Approved regular payroll submissions for employees.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Education
Associate of Science - Accounting
Strayer University
Atlanta, GA04-2019
Associate of Science - Healthcare Management
Ultimate Medical Academy
Clearwater, FL12-2015
Skills
- Deadline oriented
- Accounts receivable
- Cash flow management
- Tax compliance
- Invoice processing
- Dispute resolution
- Data inputting
- Account reconciliation
- Spreadsheet management
- Customer service
- Accuracy and precision
- Data entry proficiency
Timeline
Invoicing Specialist
Delta Flight Products
06.2023 - 12.2024
Warehouse Manager
Kuehne + Nagel
05.2019 - 04.2023
Seasonal Supervisor(CTHO Postal Project)
XPO Logistics
11.2018 - 12.2018
Temp Overnight Administrative Assistant
SYSCO Food Services
05.2018 - 10.2018
Export Specialist
Boeing
08.2016 - 05.2018
Data Analyst
PNC
02.2014 - 07.2016
Office Manager
Vision of Greatness
10.2012 - 01.2014
Merchandiser
Premium Retail
01.2011 - 10.2012
Store Manager
Avenue Stores
02.2009 - 01.2011
Associate of Science - Accounting
Strayer University
Associate of Science - Healthcare Management
Ultimate Medical Academy
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