Racquel Parfait
Houma,Louisiana
Summary
Professional with strong background in peer support, equipped to make meaningful impact. Skilled in active listening, crisis intervention, and empathetic communication. Reliable team player who adapts to changing needs and consistently achieves results. Known for fostering collaborative environment and supporting individuals in their recovery journey.
Overview
10
10
years of professional experience
Work History
Veteran Peer Support Specialist/Outreach Coordinator
START Corporation
Houma, Louisiana
11.2022 - Current
- Provide case management, mobile crisis, and peer support services
- Establish and administer a monthly peer support group for incarcerated Veterans
- Extend community resources to veterans at risk of suicide
- Complete mental health assessments to determine the level of suicide risk and resource need
- Collaborate and build rapport with community coalitions, organizations, and businesses
- Connect veterans to VA healthcare, disability benefits, and educational programs
- Conduct a monthly meeting to provide resources, upcoming events, camaraderie, and peer support
Career Pathway Outreach Specialist/Job Developer
Inter-Tribal Council of Louisiana
Houma, Louisiana
01.2022 - 11.2022
- Collaborated with community-based organizations and stakeholders to address education and employment initiatives for the Native American community
- Cultivated and developed relationships with existing and potential referral sources, identified new partners, uncovered untapped opportunities, and raised brand awareness
- Networked within the community through in-person meetings, tabling events, Tribal Powwows, job fairs, and parish wide coalitions
- Maximized community outreach, developed customer, public, and government rapport to strengthen branding initiatives
- Maintained awareness of laws and policies related to the outreach area
- Attended special events and conferences to gain knowledge and effectiveness in serving clients
- Allocated and disbursed funding through educational grants totaling over $506,000, ensuring 100% compliance with tribal and federal funding regulations
Business Office Manager
Pro-Tek LLC
Gray, Louisiana
01.2020 - 01.2022
- Received orders and organized correspondence, answered and forwarded calls and created business letters and records
- Managed store cash intake with 100% accuracy and prepared daily bank deposits
- Maintained impeccable office organization to support efficiency, professionalism, and performance objectives
- Coded and entered daily invoice transactions utilizing QuickBooks software
- Used unbiased judgment in handling confidential matters and requests
- Coordinated schedules, administrative functions, quality assurance, and process improvements to bolster operational output
- Elevated customer satisfaction ratings by promptly resolving client and case issues
Career Pathway Outreach Specialist
Inter-Tribal Council of Louisiana
Houma, Louisiana
12.2016 - 06.2019
- Implemented community outreach engagement plans to reach the Native American community
- Planned and implemented community job fairs for the Native American tribal community
- Traveled throughout the service area to educate the community of the educational grant opportunity, meet with potential college/university students interested in receiving grant funding
- Compiled, recorded, and evaluated personal and financial data to verify 100% completeness and accurate computer system data entry
- Strategically guided prospective tribal citizens through the complex college admissions process
- Empowered tribal members to pursue degrees by managing a comprehensive scholarship portfolio and streamlining the application process
Education
Bachelor of Arts - Sociology
Nicholls State University
Thibodaux, LA08-2026
Recognized Peer Support Specialist -
Office of Behavioral Health
Louisiana04-2023
Family Peer Support Specialist -
Office of Behavioral Health
Louisiana01-2024
Non-Profit Leadership & Management -
Notre Dame University
Indiana01-2020
Network Systems/SMART-T Operator -
U.S. Army AIT
Fort Gordon, GA01-2005
Skills
- Positive Collaboration and Teamwork
- Great Relationship Building
- Excellent Verbal and Written Communication
- Case Management
- Life Skills Development
- Program Coordination and Execution
- Community Advocacy/Outreach
- Peer to Peer Support
Timeline
Veteran Peer Support Specialist/Outreach Coordinator
START Corporation
11.2022 - Current
Career Pathway Outreach Specialist/Job Developer
Inter-Tribal Council of Louisiana
01.2022 - 11.2022
Business Office Manager
Pro-Tek LLC
01.2020 - 01.2022
Career Pathway Outreach Specialist
Inter-Tribal Council of Louisiana
12.2016 - 06.2019
Bachelor of Arts - Sociology
Nicholls State University
Recognized Peer Support Specialist -
Office of Behavioral Health
Family Peer Support Specialist -
Office of Behavioral Health
Non-Profit Leadership & Management -
Notre Dame University
Network Systems/SMART-T Operator -
U.S. Army AIT