Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Racquel Turner

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Organized and hardworking Event Staff Member with experience supporting planning and implementation of events for private and corporate clients. Liaises with guests regarding seating arrangements and special accommodations. Works with vendors to address client requests for specific services, contributing to repeat business.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Operations and Online Services

Washington Savings Bank
09.2020 - Current
  • Spearheaded the development of new operational procedures, leading to more effective work processes.
  • Communicated regularly with customers concerning data exchange and technology integration.
  • Collaborated with team to cultivate resources and reference material for technical installation, troubleshooting and maintenance.
  • Mentored team members in their professional development, fostering an environment of growth and collaboration.
  • Identified issues, analyzed information and provided solutions to problems.
  • Troubleshooting technological issues including Online Banking, Zelle, Transfers, Bill Payment, Mobile Banking.

Event Staff

Waverly Oaks Golf Club
08.2021 - Current
  • Maintained clean facilities throughout events, contributing to overall guest satisfaction levels.
  • Collaborated with event organizers to ensure a smooth flow of activities and maintain schedules.
  • Responded to inquiries from attendees and addressed any issues or complaints.
  • Enhanced event attendee experience by providing excellent customer service and addressing any concerns.
  • Supported catering staff in providing quality food service for guests during events, maintaining cleanliness and organization.

Field Merchandiser

Ocean State Job Lot
09.2011 - 02.2019


  • Completed efficient store resets to prepare store for special promotions and seasonal updates.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Worked with team to achieve sales goals for products.
  • Engaged customers to communicate key product features.
  • Maintained clean, organized and professional work environment.
  • Maintained open lines of communication with retail partners, proactively addressing any concerns or issues related to merchandising execution or product performance.
  • Collaborated with sales staff to identify target customers, promote products and increase sales.

Education

Bachelor of Arts - Art Management

UMass Amherst
Amherst
12.2023

Associate of Arts - Graphic Design

Massasoit Community College
Canton, MA
05.2011

Skills

  • Microsoft Office
  • Creativity and Innovation
  • Sales experience
  • Event Setup and Breakdown
  • Budgeting and finance
  • Strong teamwork
  • Customer Service
  • Positive Attitude
  • Teamwork and Collaboration
  • Problem-solving aptitude

Certification

Available upon request.

Timeline

Event Staff

Waverly Oaks Golf Club
08.2021 - Current

Operations and Online Services

Washington Savings Bank
09.2020 - Current

Field Merchandiser

Ocean State Job Lot
09.2011 - 02.2019

Bachelor of Arts - Art Management

UMass Amherst

Associate of Arts - Graphic Design

Massasoit Community College
Racquel Turner