Summary
Overview
Work History
Education
Skills
Timeline
Generic

Radames Serrano

Hanahan,SC

Summary

Accomplished professional with a proven track record in transportation and management, notably at Uber. Excelled in customer service and time management, enhancing operational efficiency and client satisfaction. Demonstrated leadership by mentoring teams at Seafox towards significant productivity. Skilled in safe driving practices and fostering strong client relationships, ensuring repeat business and referrals.

Overview

5
5
years of professional experience

Work History

Driver

Uber
02.2023 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.

Owner

Rockstar Boat Repair & Detailing
07.2022 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.

Production Supervisor

Seafox
11.2019 - 11.2022
  • Resolved issues quickly to maintain productivity goals.
  • Oversaw employee training initiatives to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.
  • Established clear priorities and production quality standards.
  • Mentored team members through regular feedback and performance evaluations, leading to professional growth and skill development.

Education

High School Diploma -

Elizabeth High School
Elizabeth, NJ
05.1998

Skills

  • Time Management
  • Valid Driver's License
  • Customer Service
  • Clean Driving Record
  • Patience and understanding
  • Punctual and Reliable

Timeline

Driver

Uber
02.2023 - Current

Owner

Rockstar Boat Repair & Detailing
07.2022 - Current

Production Supervisor

Seafox
11.2019 - 11.2022

High School Diploma -

Elizabeth High School

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Radames Serrano