Summary
Overview
Work History
Education
Skills
Timeline
Generic

Radiance Ware

Groveport

Summary

Reliable Collections Specialist adept at operating. History of meeting high productivity, quality and performance standards.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

4
4
years of professional experience

Work History

Operation Associate

Atrium Staffing
Princeton, NJ
07.2025 - Current

Work starter and finisher ques, looking over applicants applications to see if they are approve able for a loan.

Security Officer

Colonial Security
New Jersey
06.2025 - Current
  • Conducted regular patrols, identifying and addressing potential security threats.
  • Responded promptly to alarms and emergency situations, coordinating with local law enforcement.
  • Implemented security protocols, enhancing overall operational efficiency and safety measures.
  • Recorded detailed incident reports, documenting occurrences and responses for review.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.

Senior Collections Specialist

Discover Financial
New Albany, Ohio
10.2022 - Current
  • Ensured timely collection of payments by phone.
  • Negotiated repayment plans with customers as needed.
  • Maintained accurate records of customer interactions in collections database.
  • Reviewed delinquent accounts and initiated contact with customers to collect payment.

Operational Manager

Fairfield Inn Marriott
Canal Winchester, Ohio
01.2022 - 06.2022
  • Resolved conflicts within teams by providing clear direction or mediation services when needed.
  • Organized workflow by assigning responsibilities to departments and teams and individuals.
  • Reported progress on various projects directly to senior level executives on a regular basis.
  • Ensured compliance with safety regulations at all times.

Education

High School Diploma -

Penn Foster
Scranton, PA
12-2015

Skills

  • Legal Compliance
  • Skip Tracing
  • Portfolio Management
  • Dispute Resolution
  • Payment Processing
  • Account Review
  • Outbound Calling
  • Payment posting

Timeline

Operation Associate

Atrium Staffing
07.2025 - Current

Security Officer

Colonial Security
06.2025 - Current

Senior Collections Specialist

Discover Financial
10.2022 - Current

Operational Manager

Fairfield Inn Marriott
01.2022 - 06.2022

High School Diploma -

Penn Foster