RADMILA KOGAN

Oversee the daily tasks of Treatment Coordinators.

• Assist the team in daily operations and workflow management, including referrals,triage, obtaining regulatory documents, case assignments, trackings . QA and compliance with all regulations within OPWDD
• Collaborate with our Rehab Managers (OT.PT., Speech) to enhance coordination between Treatment Coordinators, families , clinicians ,outside care management agencies.
• Implemented tracking for services based on disciplines that we provide and those that need to be placed on hold
• Implemented new process for NO SHOW patients
• Implemented training on Medical Recertification tracking process
• Interview ,hire and train new staff on company policies, procedures and job expectations. Including 1:1 assistance
• Work with QA & Compliance Departments to ensure we are in continued compliance and ready for Audits
• Conduct regular supervision to assist in daily workflows, provide positive feedback , and to identify areas for improvement.
• Monitor timesheets and vacation requests for my staff

• Coordinated patient treatment with the individuals and families we serve within the Article 16 clinic from initial request to first session.
• Completed referrals, intakes , obtained consents and all documents leading up to case assignment of services, thus following up with families for coordination of care, monitoring of changes with clinicians and active services .
• Completed annual reviews.
• Direct contact with care managers to ensure we are providing coordinated services.
• Managed patient scheduling, appointment reminders, and follow-up calls.
• Completed QA and compliance in preparation for clinic audits.
• Monthly meetings with our supervisors and team.
• Oversaw daily operations of an Article 16 clinic on Ave T in Brooklyn
• Provided weekly room schedules for clinicians and arrived patients
• Supervised a part-time evening receptionist.

• Treatment Coordination for individuals requesting services within the clinic.
• Completed referrals, conducted intakes, obtained documents as necessary within Agency regulations.
• Maintained paper documents and paper charts held in medical records
• TRIAGED referrals
• Assigned cases to clinicians for weekly therapy
• Developed systems to monitor and review services in a timely fashion

• Supported individuals with developmental disabilities in daily living activities in the community
• Attend volunteer sites where people I supported worked
• Initiated and directed an on site clerical group to provide training for work in the community
• Maintained and recorded individuals' book of progress, incidents, and records.
• Contributed to case reviews of client status and progress.
• Facilitated communication between clients and their families or guardians.