Radoslav Dimitrov
Orlando,FL
Summary
Motivated professional with solid background enhancing operational efficiency and team performance. Responsive to changing business demands with adaptable, strategic approaches. Performance-driven and industrious attitude with innovative mentality focused on driving company success.
Overview
16
16
years of professional experience
Work History
Assistant General Manager
City Walk Kiosks/Fat Tuesday/GME
05.2024 - Current
- Setting up higher expectations for Management and Cash Coordinators, weekly AORs and monthly one-on-one meetings
- Developing new initiatives to grow each department and efficiency
- Increased staffing during peak season, creating new positions, additional vending carts and satellite bars to maximize on revenue
- Purchasing tools to support each department for higher volume, adding 4 electric carts
Assistant General Manager
Bob Marley’s/Pat O’Brien’s
03.2021 - 05.2024
- Increased staffing from re-opening, focused on UO expectations, show quality and safety
- Working closely with Entertainment to bring back night club, birthday jam, NYE
Assistant General Manager
Starbucks/Fresh Eats/The Groove
03.2019 - 03.2021
- Building relationship with our partners at Starbucks to maintain policy and standard while upholding UO policy and procedures
- Increased business to $5.1 million revenue vs PY $4.6 while maintaining 65 average GSAT
- Responsible for coaching and mentoring TMs to follow all Starbucks recipes and procedures
- Positive movement in each department for Fresh Eats and Starbucks
Restaurant Manager
City Walk Kiosks/Fat Tuesday
09.2018 - 03.2019
- Multi-unit with an 11 million scope, quick serve, bars, franchise expertise
- Results driven, exceeding budget by 7.6% vs PY 8.2% by implementing new positions, adding satellite bars and price increase (organically growing our business)
- Building guests /partner relationships by adding product created between different departments
- Utilize labor by using forecast tool, slide deployment for support
Assistant Restaurant Manager
Bob Marley’s Restaurant/Night club
01.2015 - 08.2018
- Strong ability to lead the team in the right direction, during restaurant and night club hours
- Responsible for scheduling/staffing, weekly orders, monthly inventory, safety compliance
- Consistent, high-quality service standards were maintained at all times
- Maintained proper employee-employer relations, offered recognition, evaluated the performance and administered disciplinary action
Bar Manager
Stout NYC
New York City, USA
01.2009 - 01.2014
- Weekly and monthly inventory and reordering supplies
- Planning and executing private events/holidays 50ppl-400ppl
- Results driven, exceeding personal and team goals each year/season
- Hiring and training staff to provide excellent service
- Working with the Bar General Manager to consistently develop wine/cocktail knowledge and service
Education
Hospitality & Tourism Management -
Florida Atlantic University
FL, USA04.2020
Industrial Engineering -
Bulgarian University
Bulgaria01.2009
Skills
- Operational Management Experience
- Team leadership strength
- Operational Efficiency Oversight
- Strategic planning skill
- Employee Relations
- Team leadership expertise
Awards
- Bravo Award, 10/01/15
- Excellence in Leadership, 01/01/17
- Leader of the City, 12/01/18
Timeline
Assistant General Manager
City Walk Kiosks/Fat Tuesday/GME
05.2024 - Current
Assistant General Manager
Bob Marley’s/Pat O’Brien’s
03.2021 - 05.2024
Assistant General Manager
Starbucks/Fresh Eats/The Groove
03.2019 - 03.2021
Restaurant Manager
City Walk Kiosks/Fat Tuesday
09.2018 - 03.2019
Assistant Restaurant Manager
Bob Marley’s Restaurant/Night club
01.2015 - 08.2018
Bar Manager
Stout NYC
01.2009 - 01.2014
Hospitality & Tourism Management -
Florida Atlantic University
Industrial Engineering -
Bulgarian University
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