Radouane Fateh
IT Technician
Thornton,CO
Summary
Confident Computer Technician with expertise in help desk environments, assisting both employees and customers with technical issues.
Overview
21
21
years of professional experience
1
1
Certification
Work History
IT Technician
Freelancer / Self Employed
11.2024 - Current
- Provide basic IT-related troubleshooting
- repairing customer's computers and cellphones hardware and software
- Collaborate with clients to understand project requirements
- Communicate regularly with clients, providing project updates
- Stay updated on the latest technologies and industry trends
fuel/lube truck driver
Hamon Infrastructure
05.2024 - 11.2024
- Fueling and lubricating heavy equipment at job sites
Truck Driver
Mansfield Oil services
11.2021 - 05.2024
- On-site fuel delivery
Truck Driver/Crane Operator
Eco-pan
06.2019 - 05.2021
- Operating a flatbed truck
- Pickups and deliveries to constructions job sites
Truck Driver Class A
Publication Printers corp.
08.2016 - 06.2019
- Professional delivery driver
- Operating class A tractor/trailer
- Local pickups and deliveries in the Denver metro area
Truck driver
CR England
03.2016 - 08.2016
- Over the road truck driver
IT Technical Support / electronic technician
Electro Roudani
01.2004 - 05.2014
- Set up hardware and software components for computers and networks
- Diagnose and fix issues with hardware and software
- Help users/customers with computer, cellphones and network issues
- Repairs and maintains computers and laptops
Network Administrator
Ibn Abdoun Coffee Shop
02.2007 - 05.2010
- Installing and configuring computer hardware, software, systems, networks, printers, and scanners
- Monitor and maintain computer systems and networks to ensure smooth operation and to identify and address problems promptly
- Providing technical support to end-users face-to-face, over the phone, or via email
- Setting up new user accounts and profiles and handling password issues
- Manage and keep track of IT inventory and equipment
- Keeping up-to-date with emerging technologies and industry trends and updating computer systems, software, and hardware accordingly
Education
CompTIA NET+ - Computer Networking
Goodwill Lift
Denver, CO05-2025
CompTIA A - IT
Goodwill Lift IT Training
Denver, CO01.2025
Associate of Science - Computer Science
Information Technology City Center
Casablanca,Morocco 12.2005
high school diploma -
Ibn Abdoun High School
Casablanca, Morocco01-2003
Skills
- Customer service
- Technical Support
- Windows
- IT Support
- Computer hardware
- Help desk
- Sales
- Computer science
- Software troubleshooting
- Communication skills
- Network troubleshooting
- Remote support
- Network maintenance
- Help desk operations
- Operating system management
- Peripheral repair
- Hardware and software configuration
Certification
- Driver's License
- CompTIA A+
Willingtorelocate
- Thornton, CO
- Denver, CO
Personal Information
Authorized To Work: US for any employer
Languages
English
Full Professional
French
Professional Working
Arabic
Full Professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
IT Technician
Freelancer / Self Employed
11.2024 - Current
fuel/lube truck driver
Hamon Infrastructure
05.2024 - 11.2024
Truck Driver
Mansfield Oil services
11.2021 - 05.2024
Truck Driver/Crane Operator
Eco-pan
06.2019 - 05.2021
Truck Driver Class A
Publication Printers corp.
08.2016 - 06.2019
Truck driver
CR England
03.2016 - 08.2016
Network Administrator
Ibn Abdoun Coffee Shop
02.2007 - 05.2010
IT Technical Support / electronic technician
Electro Roudani
01.2004 - 05.2014
CompTIA A - IT
Goodwill Lift IT Training
CompTIA NET+ - Computer Networking
Goodwill Lift
Associate of Science - Computer Science
Information Technology City Center
high school diploma -
Ibn Abdoun High School